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November 8-9, 2019: Dallas Market Hall, Main Hall

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Exhibitor Manual for
The Franchise Show – Dallas

November 8 & 9, 2019
Dallas, TX
Dallas Market Hall
North Hall

Welcome and thank you for choosing to be a participant in The Franchise Show - Dallas. Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.

The Show Office will be set up at the Dallas Market Center, on Thursday November 7, 2019 at noon and management will be available to assist you for the duration of the Show.


Manual Quick Links

  1. General Information (Location, Dates, & Times)
  2. Check List
  3. Move-In Instructions
  4. Loading Docks
  5. Exhibitor Parking
  6. Vehicles on Show Floor
  7. Shipping & Deliveries
  8. Federal ID Number
  9. Move-Out Instructions
  10. EZ Backdrops
  11. Show Decorator (Furniture & Display Rental)
  12. Booth Installation & Dismantle
  13. Booth Cleaning
  14. Electrical
  15. Telephone / Internet / WIFI
  16. Audiovisual
  17. Hotel
  18. Food Sampling
  19. How to Work a Booth
  20. Lead Retrieval System
  21. Exhibitor Badges
  22. Free Admission Passes
  23. Show Guide Ads & Sponsorship
  24. Insurance
  25. Rules & Regulations

GENERAL INFORMATION

 

Show Location

Dallas Market Hall,
North Hall
2200 Stemmons Freeway,
Dallas, Texas
75207

DIRECTIONS & PARKING
MARKET CENTER MAP
MARKET CENTER “F” LOT MAP
MAP TO FACILITY

Show Dates & Times

Friday November 8, 2019 ~ 11:00 am – 5:00 pm
Saturday November 9, 2019 ~ 11:00 am – 5:00 pm

Exhibitor Move-In Times

Thursday November 7, 2019 ~ 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Saturday November 9, 2019 ~ 5:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.
Markham, Ontario
L3R 8H8
Tel: 905-477-2677 or 1-800-891-4859
Fax: 905-477-7872

Exhibitor Coordinator

Joy Gallaiford
Tel: 905-477-2677 or 1-800-891-4859 ext. 284
Email: joy@nationalevent.com

Director of Operations

Dina Latina
Tel: 905-477-2677 or 1-800-891-4859 ext. 224
Email: dina@nationalevent.com

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CHECK LIST

 

Please print a copy of this check list to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECK LIST

 

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MOVE-IN INSTRUCTIONS

 

Move-in Times: Thursday November 7, 2019 ~ 12:00 pm – 6:00 pm

  • All exhibitors must officially register before setting up. Please come to the show office and staff will direct you to your booth.
  • All exhibits must be set up by 6:00 pm Thursday. Exhibitors will not be permitted to set up during show hours.
  • The aisle carpet will be in place Friday morning. Dollies and carts WILL NOT be permitted on the carpet.  Hand carried items only may be brought in on Saturday.
  • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

 

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LOADING DOCKS

 

The loading docks are Docks 3, 4, & 5 and are street level only.  For easy unloading make sure that your truck is equipped with a tail gate.

Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you.  However, if you have excessive forklift requirements please contact Dina Latina (dina@nationalevent.com) to discuss your needs.  A charge may apply.

MARKET CENTER MAP
MARKET CENTER “F” LOT MAP

 

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EXHIBITOR PARKING

 

There is free parking at the Dallas Market Hall.

MARKET CENTER MAP
MARKET CENTER “F” LOT MAP

 

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VEHICLES ON SHOW FLOOR

 


All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.  Please contact Dina Latina (dina@nationalevent.com) for approval and to arrange arrival time if you want to display a vehicle.

When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.

  • All motorized vehicles, that will be a part of your display, must be inspected by the Dallas Fire Marshal before they will be allowed on the exhibit floor.
  • Vehicles must have less than one-quarter of a tank of fuel.
  • The battery must be disconnected once they are placed on the exhibit floor.
  • A set of ignition keys must be given to Show Management. 

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.

Exhibitors must provide a set of keys, the contact name, and phone number of the person responsible to remove the vehicle(s) to Show Management.

 

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SHIPPING & DELIVERIES TO THE SHOW

 

Shipping Direct To Show: Thursday November 7, 2019 (noon – 6pm)

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact Dina Latina (Dina@nationalevent.com) as charges may apply. 

Please address shipments to:
Company name Booth number
The Franchise Show
Dallas Market Hall,
North Hall
2200 Stemmons Freeway,
Dallas, Texas
75207

PLEASE NOTE: After freight is packed at the end of the show it must be moved to the dock area for pick up. Freight that is left on the show floor will incur a handling fee. Handling fee charges will be a minimum of $45.00 or $15.00 per ‘hundred weight’ whichever is greater.

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier:

Quad Express (Previously known as QW)
Tel: 859-284-4112 or 1-800-388-4112
Fax: 859-253-9137

QUAD ORDER FORMS

NOTE:  
All exhibitors using Quad must move freight after the show must have booth materials packed and ready for pick up at the loading dock.   Please provide our sales staff onsite with your paperwork before leaving the show site.  

Pre-Show Shipping

To request a quote, please complete the below order form and fax to:

Quad Express (Previously known as QW)
Tel: 859-254-4112 or 800-388-4112
Fax: 859-253-9137

Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.

QUAD ORDER FORMS

You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.

 

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FEDERAL ID NUMBER

 

The Federal ID Number for the venue is 20-1350080. You will require this number to clear customs.

 

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EXHIBITOR MOVE-OUT INSTRUCTIONS

 

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.

All material must be removed by 8:00 pm.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.

NOTE:
All exhibitors using Quad must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving he show site.

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EZ BACKDROPS

 

If you require a pop-up banner or backdrop, please contact:

EZ Backdrops
Tel: 678-717-1222
Email: angie@ezbackdrops.com
https://www.ezbackdrops.com/

 

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SHOW DECORATOR (TO ORDER TABLES, CHAIRS, ACCESSORIES, ETC.)

 

PRE-SHOW BOOKING DEADLINE: October 24, 2019

Carpet, 8 ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from:

Superior Expo Services
Tel: 972.271.7444
Fax: 972.271.7888 
Email: service@superior-expo.com

Show Colours

  • Booth Drapes Black
  • Aisle Carpet : Green
  • Booth Carpet: Grey

ONLINE ORDERING
FURNITURE & ACCESSORIES ORDER FORM
PAYMENT INFORMATION

 

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BOOTH INSTALLATION SERVICES

 

PRE-SHOW BOOKING DEADLINE: October 24, 2019

Should you require assistance setting up or dismantling your booth, please submit the below forms to:

Superior Expo Services
Tel: 972.271.7444
Fax: 972.271.7888 
Email: service@superior-expo.com

ONLINE ORDERING
BOOTH INSTALLATION & DISMANTLE ORDER FORM
PAYMENT INFORMATION

 

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BOOTH CLEANING

 

PRE-SHOW BOOKING DEADLINE: October 24, 2019

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please contact:

Superior Expo Services
Tel: 972.271.7444
Fax: 972.271.7888 
Email: service@superior-expo.com

ONLINE ORDERING
BOOTH CLEANING ORDER FORM
PAYMENT INFORMATION

 

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ELECTRICAL

 

PRE-SHOW BOOKING DEADLINE: November 1, 2019

Electrical is not supplied to your booth. If you require an electrical hookup please order online with the link below.  If you have questions, please contact:

GES
Tel: (702) 515-5970

ONLINE ORDERING
ELECTRICAL ORDER FORM

 

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TELEPHONE / INTERNET / WIFI

 

BOOKING DEADLINE: October 25, 2019

Please Note: This venue has free wifi.  There is no password; just click on “Market Hall”.

If you require a telephone or internet line in your booth you must contact:

AT&T
Craig Marquis
(972) 489-0996
Email: cm796w@att.com

 

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AUDIO / VISUAL RENTALS

 

PRE-SHOW BOOKING DEADLINE: October 24, 2019

If you require audio visual equipment in your booth, please send the completed order form to;

The AV Team
Tel: 940-321-8928
Fax: 940-497-1019
Email: Ty@theavteam.com

Orders received after the pre-show booking deadline may be subject to additional charges.

AUDIO VISUAL ORDER FORM

 

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HOTEL

 

BOOKING DEADLINE: October 9, 2019

Rooms and discounted rate will only be held until the specified date.  Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $122.00 + taxes for single or double occupancy at The Renaissance Dallas. 

The Renaissance is located at:
2222 North Stemmons Freeway,
Dallas, TX,
75207

Reservations may be made by calling 1-800-468-3571 or by booking online here.

To receive this rate you must mention that you are with The Franchise Show when booking.  Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

 

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FOOD SAMPLING

 

PRE-SHOW BOOKING DEADLINE: October 25, 2019

If you are planning on sampling food or beverage product in your booth, please note there are necessary forms to complete. Food samples are limited to a 2 oz. portion and beverage products to 2 oz. Please contact joy@nationalevent.com to sample.

Please complete the below Food Sampling Form and return it to:

Levy Restaurants
Julio Franco
Tel: 214-760-2840
Email: jfranco@levyrestaurants.com

Please disregard the paragraph regarding contacting the Health Department re: the Temporary Food Permit. Show Management will be applying for a Temporary Food Establishment Permit on your behalf, so please be sure that your sales rep knows if you intend to sample.  You do not need to contact the Health Department directly as stated on the Sampling form. If you are sampling please speak with your sales rep. as they will complete the Permit Application and submit the form on your behalf.

Please contact joy@nationalevent.com to sample.

FOOD SAMPLING FORM

 

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HOW TO WORK A BOOTH

 

Please review the "Tips for Successful" pdf below for important information on how to make the most out of exhibiting with us!

TIPS FOR SUCCESS

 

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LEAD RETRIEVAL SYSTEM

 

We are now offering a new Lead Collection system at the Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Attendees contact info (name, email and cell if provided) will be pre-populated into the software to make your lead collection easy on-site and your post-show follow-up effortless.

Please send your completed order form to kristen@nationalevent.com if you would like to sign up for this system.

LEAD RETRIEVAL ORDER FORM

 

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EXHIBITOR BADGES

 

PRE-SHOW BOOKING DEADLINE: October 25, 2019

To request your badges, please email badges@nationalevent.com and include the following information.

  • Email Subject Line: “The Franchise Expo – Dallas”
  • Company Name (as you would like it to appear on badges)
  • Booth Staff Names (First and Last)

Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth.

  • 10x10 booth: 3 booth staff
  • 10x20 booth: 5 booth staff
  • 300 feet or larger: 7 booth staff

Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.

 

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FREE ADMISSION PASSES

 

Raise awareness of your franchising initiatives and increase traffic to your booth by distributing Customized FREE ADMISSION passes to the Show. There is no limit to the number of FREE passes you may distribute to your professional and personal databases.

Please email your high-resolution logo in .ai, .eps, or .pdf format to Joy Gallaiford at joy@nationalevent.com.

 

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SHOW GUIDE ADS & SPONSORSHIP OPPORTUNITIES

 

There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. Speak to your sales rep for more information.

 

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INSURANCE

 

Insurance for booth/show

Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance

Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Liability

Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

 

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RULES & REGULATIONS

 

Booth Display & Restrictions

 
Diagram #1: Sample of the drape provided for your booth Diagram #2: Sample of display allowance
 
Booth Drapes Sizing Booth Display Allowance
 
  • Diagram #1 shows the drapes that are provided as a part of your booth cost.
  • Diagram #2 shows the allowed clearance for displays, banners and products within your booth.
  • No exhibit may exceed a maximum height of 8 ft.
  • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
  • The remainder of the 6 ft. depth from the front of the booth must not exceed a 4 ft. height.
  • Any exceptions to this must have pre-approval from Dina Latina dina@nationalevent.com.

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

Signage

No signage or material may be extended above the 8 ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

Carpet or Flooring

Grey carpet is provided within your booth space. If you would like to change the color, you may order different flooring through our decorator or you may bring your own at your own cost.
*Please be sure to review the Tape Restrictions below.

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.

Here are the models of two-faced tapes that are authorized by the facility:

  • Polyken 105c LPDE
  • Scapa 274004
  • DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

If you would like to install your carpet on top of the existing carpet, please contact Dina Latina, dina@nationalevent.com , 905-477-2677 or 1-800-891-4859 ext 224.

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, State, and City Fire Laws.

National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Dina Latina, dina@nationalevent.com, 905-477-2677 or 1-800-891-4859 ext. 224.

FIRE REGULATIONS

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog for the blind. Permission must be obtained from the facility for any exception. Please contact Dina Latina (dina@nationalevent.com, 905-477-2677 ext. 224) regarding the necessary forms.

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor, when balloons are lost. Please contact Dina Latina (dina@nationalevent.com) if you wish to use helium balloons in your display.

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.

 

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