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February 8-9, 2020: Halifax Convention Centre - C1 & C2

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Exhibitor Manual for
The Franchise Show – Halifax

February 8 & 9, 2020
Halifax, NS Halifax
Convention Centre
Hall C1 & C2

Welcome and thank you for choosing to be a participant in The Franchise Expo - Halifax. Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit.  Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.


The Show Office will be set up at the Halifax Convention Centre, on Friday February 7, 2020 at noon and management will be available to assist you for the duration of the Show.

Manual Quick Links

  1. General Information (Location, Dates, & Times)
  2. Check List
  3. Move-In Instructions
  4. Loading Docks
  5. Exhibitor Parking
  6. Vehicles on Show Floor
  7. Shipping & Deliveries
  8. Custom Broker
  9. Move-Out Instructions
  10. Show Decorator (Furniture & Display Rental)
  11. Booth Installation & Dismantle
  12. Booth Cleaning
  13. Electrical
  14. Telephone / Internet / WIFI
  15. Audiovisual
  16. Hotel
  17. Food Sampling
  18. How to Work a Booth
  19. Lead Retrieval System
  20. Exhibitor Badges
  21. Free Admission Passes
  22. Show Guide Ads & Sponsorship
  23. Insurance
  24. Rules & Regulations

GENERAL INFORMATION

 

Show Location

Halifax Convention Centre
Hall C1 & C2
1650 Argyle St,
Halifax, Nova Scotia
B3J 0E6

DIRECTION TO FACILITY

Show Dates & Times

Saturday, February 8, 2020 ~ 11:00 am – 5:00 pm
Sunday, February 9, 2020 ~ 11:00 am – 4:00 pm

Exhibitor Move-In Times

Friday, February 7, 2020 ~ 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, February 9, 2020 ~ 4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.
Markham, Ontario
L3R 8H8
Tel: 905-477-2677 or 1-800-891-4859
Fax: 905-477-7872

Exhibitor Coordinator

Joy Gallaiford
Tel: 905-477-2677 or 1-800-891-4859 ext. 284
Email: joy@nationalevent.com

Director of Operations

Dina Latina
Tel: 905-477-2677 or 1-800-891-4859 ext. 224
Email: dina@nationalevent.com

 

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EXHIBITOR CHECK LIST

 

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECK LIST

 

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MOVE-IN INSTRUCTIONS

 

Move-in Times: Friday, February 7, 2020 ~ 12:00 pm – 6:00 pm

  • All exhibitors must officially register before setting up. Please come to the show office and staff will direct you to your booth.
  • All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
  • The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Hand carried items only may be brought in on Saturday.
  • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

 

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LOADING DOCKS

 

Please note that the loading docks are located on Market Street.

Dock level access is available. Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, aforklift will be available to you.  However, if you have excessive forklift requirements please speak with Dina Latina (dina@nationalevent.com ) to discuss your needs.  A charge may apply.

ENTRANCE & ACCESS
DIRECTION TO FACILITY

 

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EXHIBITOR PARKING

 

There are underground public parking garages beneath the Halifax Convention Centre and the Nova Centre.  Entry is on Grafton Street. Daily parking is $28. 

For further information about parking at the Nova Centre, please contact Tony Ramia: tramia@pagepm.ca

DIRECTION TO FACILITY

 

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VEHICLES ON SHOW FLOOR

 

All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.  Please contact Dina Latina (dina@nationalevent.com) to arrange arrival time if you want to display a vehicle.

When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.

  1. Provide exact weight and measurements of the vehicle (diagram where possible) to prevent any floor load bearing issues.
  2. Secure copies of insurance coverage in case of loss, damage, theft or fire. The Halifax Convention Centre will not be held accountable for action that results from loss, theft, fire, damage or any other occurrence.
  3. Vehicles must have the battery disconnected while on static display, and gas caps are to be locked or protected against tampering. If the gas fill opening can only be opened from the inside, then locking the vehicle doors is sufficient.
  4. While on static display, the vehicle must have an oil/fluid pan collecting leaking fluids to protect the show floor surface. This must be monitored and cleaned. To further prevent damage, please provide sheets of plastic to be placed underneath vehicles. Studded tires are not permitted.
  5. Vehicle move-in and move-out times are to be coordinated with your event manager and trade show services provider.

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.

Exhibitors must provide a set of keys, the contact name, and phone number of the person responsible to remove the vehicle(s) to Show Management.

 

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SHIPPING & DELIVERIES TO THE SHOW

 

Shipping Direct to Show: Friday, February 7, 2020

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact Dina Latina (dina@nationalevent.com) as charges may apply. 

Please address shipments to:
Company name Booth number
The Franchise Expo
Halifax Convention Centre
Hall C1 & C2
1650 Argyle St,
Halifax, Nova Scotia
B3J 0E6

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

TWI Group
Shannon Samain or Owen Hickey
orders@twigroup.com
Direct Line: 905-812-1124 x 4098 or 4023
Cell: 647-282-6794 or 416-668-7990

TWI CUSTOMS & SHIPPING ORDER FORMS


*EXCITING NEWS!

National Event Management is excited to announce that we have appointed TWI Group as our New Official Customs Broker and Transportation Carrier.  

Our objective is to help provide you with efficient service as well as help reduce your costs.

During move in, TWI will have priority access as the first carrier permitted to deliver freight into the hall.  If you use TWI, your shipment will be waiting by your booth when you arrive to set-up.

Using TWI During Move in will: 
-Save your time waiting for access to the loading docks & forklifts.
-Save yourself stress driving a cube van through downtown Toronto during rush-hour.

Using TWI During Move out will:
Allow you to Pack up your booth and go.  TWI will collect your shipment right from your booth.  No waiting around for dollies and loading dock access.  

TWI will arrange to load your booth onto their trucks and take care of your shipment hassle free.


Pre-Show Shipping

If you choose the official show carrier as your freight carrier, they will warehouse materials for up to 30 days prior to the Show at no charge and deliver them to the show on move-in day.

Please address shipments to:
HALIFAX FRANCHISE
TWI C/O GCS
120 CRANE LAKE DRIVE
HALIFAX, NS
B3C 1B4

To request a quote, please complete the below order form and email to:

TWI Group
Shannon Samain or Owen Hickey
orders@twigroup.com
Direct Line: 905-812-1124 x 4098 or 4023
Cell: 647-282-6794 or 416-668-7990

TWI ADVANCED WAREHOUSING FORMS

Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.

You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.

 

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CUSTOM BROKER

 

TWI Canada is our designated official customs broker to coordinate customs clearance of goods destined for The Franchise Show. Please make sure you contact them at least one month prior to the event in order to arrange your custom needs.

If you have any questions please contact:

Shannon Samain or Owen Hickey
orders@twigroup.com
Direct Line: 905-812-1124 x 4098 or 4023
Cell: 647-282-6794 or 416-668-7990

TWI CUSTOM ORDER FORMS

 

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EXHIBITOR MOVE-OUT INSTRUCTIONS

 

Please note that move-out will begin once the show has closed, the aisles are cleared. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.

All material must be removed by 8:00 pm

Items left on the show floor after move-out time will be forced off the floor.  Show Management reserves the right to reroute shipments that are not picked-up or refused by carriers. Should this occur, you will be responsible for any charges incurred.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.

 

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SHOW DECORATOR (TO ORDER TABLES, CHAIRS, ACCESSORIES, ETC.)

 

PRE-SHOW BOOKING DEADLINE: January 24, 2020

Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the Show Decorator:

Show Colours

  • Booth Drapes: Black
  • The hall is carpeted with a multi-coloured carpet.

To access the online catalogue, go to www.globalconvention.ca, select "Online Catalogue", then "Order Exhibit Items", and enter the username and password.

USERNAME: FRANCHISE
PASSWORD: 2020

For all other questions please contact:

Global Convention Services
Tel: 902-425-1400 
Fax: 902-423-4129
E-mail: info@globalconvention.ca

ORDER ONLINE
FURNITURE & ACCESSORIES ORDER FORMS

 

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BOOTH INSTALLATION & DISMANTLING

 

PRE-SHOW BOOKING DEADLINE: January 24, 2020

Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.

Should you require assistance setting up or dismantling your booth, go to www.globalconvention.ca, select "Online Catalogue", then "Order Exhibit Items", and enter the username and password.

USERNAME: FRANCHISE
PASSWORD: 2020

For all other questions please contact:

Global Convention Services
Tel: 902-425-1400 
Fax: 902-423-4129
E-mail: info@globalconvention.ca

ORDER ONLINE
BOOTH INSTALLATION & DISMANTLE ORDER FORM

 

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BOOTH CLEANING

 

PRE-SHOW BOOKING DEADLINE: January 24, 2020

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming, go to www.globalconvention.ca, select "Online Catalogue", then "Order Exhibit Items", and enter the username and password.

USERNAME: FRANCHISE
PASSWORD: 2020

For all other questions please contact:

Global Convention Services
Tel: 902-425-1400 
Fax: 902-423-4129
E-mail: info@globalconvention.ca

ORDER ONLINE
BOOTH CLEANING ORDER FORM

 

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ELECTRICAL

 

PRE-SHOW BOOKING DEADLINE: January 24, 2020

Electrical is not supplied to your booth. If you require an electrical hookup, go to www.globalconvention.ca, select "Online Catalogue", then "Order Exhibit Items", and enter the username and password.

USERNAME: FRANCHISE
PASSWORD: 2020

For all other questions please contact:

Global Convention Services
Tel: 902-425-1400 
Fax: 902-423-4129
E-mail: info@globalconvention.ca

ORDER ONLINE
ELECTRICAL ORDER FORMS

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TELEPHONE / INTERNET / WIFI

 

PRE-SHOW BOOKING DEADLINE: January 24, 2020

Please Note: This venue has free (but limited) access to WIFI in its public spaces (this does NOT include the show floor). Paid WIFI can be accessed through the Pay-As-You-Go Portal by connecting to the Halifax Convention Centre hotspot while onsite. The cost is $20 per device, per 24 hours (plus applicable taxes).

If you require a telephone or wired internet access in your booth, go to www.globalconvention.ca, select "Online Catalogue", then "Order Exhibit Items", and enter the username and password.


USERNAME: FRANCHISE
PASSWORD: 2020

For all other questions please contact:

Global Convention Services
Tel: 902-425-1400
Fax: 902-423-4129
E-mail: info@globalconvention.ca

ORDER ONLINE
WIRED INTERNET ORDER FORM

 

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AUDIO / VISUAL RENTALS

 

If you require audio visual equipment in your booth, please contact;

FMAV
Randy Chaisson
Tel: (902) 401-0078
Email: rchaisson@fmav.ca

 

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HOTEL

 

BOOKING DEADLINE: January 14, 2020

Rooms and discounted rate will only be held until the specified date.  Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $129.00 + taxes for single or double occupancy at The Prince George Hotel. 

The Prince George is located at:
1725 Market Street
Halifax, NS
B3J 3N9

Concessions

  • Complimentary Wi-Fi in each guest room

Reservations may be made by calling 1-800-565-1567 or by booking online here.

To receive this rate, you must mention that you are with The Franchise Expo when booking.  Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

 

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FOOD SAMPLING

 

PRE-SHOW BOOKING DEADLINE: January 18, 2020

If you are planning on sampling food or beverage products in your booth, you will need approval from the facility and the city.  Please send a copy of your completed forms to joy@nationalevent.com.  Maximum serving sizes include: 3 oz for beer, 2 oz for wine, ¼ oz for spirits and 1 oz for food.

  1. Send your sampling details to the venue three (3) weeks prior to the show. Details required include:

    • a picture of the product being sampled
    • list of ingredients
    • serving size
    • documentation to support that samples meet all provincial food safety regulations.

    Exhibitors are to provide their own equipment suitable for serving their products, and fees will apply should equipment or other items be required. The Halifax Convention Centre is unable to store any product samples.

    Please email your request for authorization to:

    Halifax Convention Centre
    Beverly Sichky
    Tel: (902)421-1302
    Email: beverly@halifaxconventioncentre.com

     

  2. Please complete the below “Temporary Food Permit” and return it to:

    Nova Scotia Food Protection & Enforcement
    Lindsey M Drake
    Tel: (902)471-1340
    Email: Lindsey.Drake@novascotia.ca

Please ensure you are complying with the province’s Guidelines listed below. 

Please send a copy of your completed form / authorization to joy@nationalevent.com

TEMPORARY FOOD PERMIT
GUIDELINES

 

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HOW TO WORK A BOOTH

 

Please review the "Tips for Success" pdf below for important information on how to make the most out of exhibiting with us!

TIPS FOR SUCCESS

 

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LEAD RETRIEVAL SYSTEM

 

We are now offering a new Lead Collection system at the Franchise Expo. This system uses any smartphone or internet enabled device (no scanners needed). Attendees contact info (name, email and cell if provided) will be pre-populated into the software to make your lead collection easy on-site and your post-show follow-up effortless.

Please send your completed order form to kristen@nationalevent.com if you would like to sign up for this system. Please note: This is not a complete list of attendees. It is a lead retrieval service to help you capture leads quickly and accurately.

LEAD RETRIEVAL ORDER FORM
HOW TO COLLECT LEADS

 

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EXHIBITOR BADGES

 

PRE-SHOW BOOKING DEADLINE: January 25, 2020

We have implemented a new automatic badge system to simplify the request process. Please follow this link to complete your badge request form. You will receive a confirmation email upon completion.

Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth.

  • 10x10 booth: 3 booth staff
  • 10x20 booth: 5 booth staff
  • 300 feet or larger: 7 booth staff

Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.

ONLINE BOOKING LINK

 

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FREE ADMISSION PASSES

 

Raise awareness of your franchising initiatives and increase traffic to your booth by distributing Customized FREE ADMISSION passes to the Show. There is no limit to the number of FREE passes you may distribute to your professional and personal databases.

Please email your high-resolution logo in .ai, .eps, or .pdf format to Joy Gallaiford at joy@nationalevent.com

 

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SHOW GUIDE AD & SPONSORSHIP OPPORTUNITIES

 

There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. Speak to your sales rep for more information.

 

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INSURANCE

 

Insurance for booth/show

Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance

Show Management is NOT responsible for damages caused during the transportation of your products.  We strongly recommend purchasing transportation insurance when booking your shipments. 

Liability

Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

 

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RULES & REGULATIONS

 

Booth Display & Restrictions

   
Diagram #1: Sample of the drape provided for your booth Diagram #2: Sample of display allowance
   
Booth Drapes Sizing Booth Display Allowance
   
  • Diagram #1 shows the drapes that are provided as a part of your booth cost.
  • Diagram #2 shows the allowed clearance for displays, banners and products within your booth.
  • No exhibit may exceed a maximum height of 8 ft.
  • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
  • The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
  • Any exceptions to this must have pre-approval from Dina Latina dina@nationalevent.com.

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

Signage

No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only.  Your brand messaging can only face the inner walls of your exhibit space.

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

  • Polyken 105c LPDE
  • Scapa 274004
  • DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions.  If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

If you would like to install your carpet on top of the existing carpet, please contact Dina Latina, dina@nationalevent.com , 905-477-2677 or 1-800-891-4859 ext 224.

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor.  It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth.  If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors.  The use of microphones is not permitted without prior management approval.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial, and City Fire Laws.

National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Dina Latina, dina@nationalevent.com,
905-477-2677 or 1-800-891-4859, ext. 224.

FIRE REGULATIONS

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog for the blind. Permission must be obtained from the facility for any exception. Please contact Dina Latina (dina@nationalevent.com, 905-477-2677 ext. 224) regarding the necessary forms.

Helium Balloons

Helium balloons are prohibited in most venues.  There is a large retrieval fee, charged to the exhibitor, when balloons are lost.  Please contact Dina Latina (dina@nationalevent.com) if you wish to use helium balloons in your display.

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show.  Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.

 

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