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OAS Toronto Exhibitor Manual

Thanks for visiting our Exhibitor Manuals page! We’re currently updating our manual to provide you with the most helpful information. We apologize for any inconvenience and appreciate your patience. If you have any questions, please contact Emma at emma@nationalevent.com.

GENERAL INFORMATION

Show Location

Tradex
Hall A
1190 Cornell St,
Abbotsford, BC
V2T 6H5

Show Dates & Times

Saturday, October 17, 2026  | 11:00 am – 5:00 pm
Sunday, October 18, 2026  | 11:00 am – 4:00 pm

Exhibitor Move-in Times

Friday, October 16, 2026 | 11:00 am – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, October 18, 2026 |  4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859

Exhibitor Coordinator

Emma Barnes – Chow
905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com

Exhibit Application Inclusions

Your exhibit application cost includes the following:  

  • Carpet 
  • 8 ft back drape   
  • 3 ft side drapes on each side of booth  
  • Up to 6 exhibitor badges   
  • Material handling for up to two (2) skids only (from loading docks to booth). Additional charges may apply for additional skids.    

Items such as tables, chairs, and electrical are NOT included. If you require these in your booth, you may rent from our official show vendors identified below in this Exhibitor Manual.   

All booth designs and activities must comply with the rules and regulations of the Show and Venue. 

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

AUDIO / VISUAL RENTALS

ADVANCED BOOKING DEADLINE:  September 26, 2026

Audio Visual is not supplied to your booth. If you require Audio Visual equipment, you can reach out to Tanya (tanya@galactic.ca) from Galactic Entertainment.  

Galactic Entertainment 
Tanya 
Email:tanya@galactic.ca  
Website:https://www.galactic.ca/  

BOOTH CLEANING

ADVANCED RATE BOOKING DEADLINE: September 25, 2026 

BOOKING DEADLINE: October 13, 2026 

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming, please complete the forms below and send to ESS-BMO@globalconvention.ca  

If you have any questions, please reach out to: 

Global Convention Services  
Email:ESS-BMO@globalconvention.ca 
Tel: 604-851-0224 

BOOTH CLEANING FORM
PAYMENT FORM

BOOTH INSTALLATION & DISMANTLING

ADVANCED RATE BOOKING DEADLINE: September 25, 2026 

BOOKING DEADLINE: October 13, 2026 

Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited. 

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.  

Should you require assistance setting up or dismantling your booth, you can fill out the forms below and send to ESS-BMO@globalconvention.ca  

If you have any questions, please reach out to: 

Global Convention Services  
Email:ESS-BMO@globalconvention.ca 
Tel: 604-851-0224 

BOOTH INSTALL & DISMANTLE FORM
IN-BOOTH FORKLIFT FORM
PAYMENT FORM

CUSTOMS BROKER

Cross Connect Customs & Logistics is our designated official customs broker to coordinate customs clearance of goods destined for The Franchise Expo. Please make sure you contact them at least one month prior to the event in order to arrange your custom needs.

If you have any questions please contact:

Cross Connect Custom & Event Logistics
Anthony D’Alessandro  
Email: info@crossconnectcl.com 
Cell: 416-670-6606 

TRANSPORTATION AND CUSTOMS FORMS

Electrical

ADVANCED BOOKING DEADLINE:  September 26, 2026

Electrical is not supplied to your booth. If you require an electrical hookup, please ORDER ONLINE

Please direct all questions to:  

Wild Coast Power & HVAC
Tel: 604-288-2300 
Email tradex@TemporaryPowerBC.com  

ONLINE ORDERING

Exhibitor Badges

DEADLINE: Ocotber 9, 2026

Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.

Visit the Exhibitor Registration Portal to register your booth staff for the Abbotsford Franchise Show.  You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account.  Your Access Code will be emailed to the main contact from your company roughly 8-weeks before show date.  Contact exhibitors@nationalevent.com if you did not receive your access code, please mention the company name and show location.

Food Sampling

FORMS SUBMISSION DEADLINE: September 17, 2026

If you are planning on sampling food or beverage products in your booth, please note the following guidelines/requirements: 

– Food samples are limited to 1 oz. Portions
– NO alcohol is permitted
– Must email both emma@nationalevent.com & askeak@tradexbc.com to inform them of sampling, along with sampling items 
– Must obtain a temporary permit from Fraser Health to provide any samples; email emma@nationalevent.com once submitted. 

VENUE SAMPLING GUIDELINES 

    PUBLIC HEALTH APPROVAL:

    Please complete the PUBLIC HEALTH APPLICATION and either hand deliver, mail, email, or fax your completed application form to: 

    Abbotsford 
    400 – 2777 Gladwin Road 
    Abbotsford, BC V2T 4V1  
    Fax: 604-852-1558 
    Email: HPAbbotsford@fraserhealth.ca  

    If you have any questions on how to complete the application form, please call 604-587-3936 to speak with an EHO. 

    VENUE SAMPLING GUIDELINES 
    PUBLIC HEALTH APPLICATION
    TEMPORARY HANDWASHING STATION SET-UP
     

    Franchise Show & Conference Schedule

    The National Franchise Show - Full North American 2026-2027 Show Schedule

    FREE ADMISSION PASSES

    Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass.

     

    Furniture (Show Decorator)

    ADVANCED RATE BOOKING DEADLINE: September 25, 2026 

    BOOKING DEADLINE: October 13, 2026 

    Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from

    Show Colours

    • Booth Drapes : Black
    • Carpet : Black

    To order any furniture, you can fill out the forms below and send to ESS-BMO@globalconvention.ca  

    If you have any questions, please reach out to: 

    Global Convention Services  
    Email:ESS-BMO@globalconvention.ca 
    Tel: 604-851-0224 

    FURNITURE FORMS
    PAYMENT FORMS 

    Hotel

    BOOKING DEADLINE: February 25, 2026

    Rooms and discounted rate will only be held until the specified date.
    Rooms will then be subject to availability at prevailing rates.

    We have obtained a group rate of $239.00 + taxes at the EXchange Hotel Vancouver

    EXchange Hotel Vancouver
    475 Howe Street
    Vancouver, BC
    V6C 2B3

    Reservations may be made online using the following methods:

    Make sure to mention The National Franchise Show – Vancouver when booking. Rates cannot be changed at check-in/out times if you fail to identify your affiliation at the time of booking 

    Insurance

    Insurance for booth/show
    Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

    Transportation Insurance
    Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

    Liability
    Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

    Insurance Supplier

    If you do not already have insurance for the show, you may contact:

    Exhibitor Insurance
    Phone: 905-695-2971
    Toll Free: 1-866-836-9066
    info@exhibitorinsurance.com

    Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes.
    Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE 

    EXHIBITOR INSURANCE INFO

    Lead Retrieval System

    To help maximize your ROI at The National Franchise Show, we offer a digital Lead Collection system. Simply download the app on your smartphone or tablet to scan and save leads instantly.

    To ensure seamless networking, all attendees are required to register and wear a QR-coded name badge before entering the show floor. Capturing a lead is now as simple as a quick scan!

    LEARN MORE – INFORMATION ON HOW THIS WORKS
    ORDER LEAD RETRIEVAL HERE

    Important Note on Additional Users:
    The base package includes access for up to 4 devices. If your team requires additional activations, you can easily add 2 more devices for $50. To upgrade, simply select your company name from the drop-down menu on the ordering page. (Note: If you have already purchased your main package, the system will only show you the add-on options).

    Loading Docks

    There are roll-up doors located on the north and south sides with 20×20 openings. 
    We have loading docks 1 & 2 assigned for the show. 

    Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, please speak with Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs. A charge may apply. 

    Move-in Instructions

    Move-in Times:               Friday, October 16, 2026           12:00 pm – 6:00 pm

    • All exhibitors must officially register before setting up. Please come to the show office and our staff will print your badges and give your lanyards, as well as direct you to your booth. 
    • All exhibits must be set up by 6:00 pm Friday. 
    • The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet.  Hand-carried items only may be brought in on Saturday.
    • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

    Move-out Instructions

    Move-out Times:               Sunday, October 3, 2026      4:00 pm – 8:00 pm

    Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited

    All material must be removed by 10:00 pm

    Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.

    Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to
    prevent pilferage.

    Parking

    Parking is $10 per day on show days, and there is in-and-out access.  

    Rules & Regulations

    Diagram #1: Sample of the drape provided for your booth
    Diagram #2: Sample of display allowance

    Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.

    Booth Display & Restrictions

    • Diagram#1 shows the drapes that are provided as a part of your booth cost.
    • Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
    • No exhibit may exceed a maximum height of 8 ft.
    • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
    • The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
    • Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)

    Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

    Signage

    No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

    Carpet or Flooring

    Carpet or Flooring is mandatory for all exhibits. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.

    Tape (Floor, Wall, and Carpet Damage)

    This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

    It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
    Here are the models of two-faced tapes that are authorized by the facility.

    • Polyken 105c LPDE
    • Scapa 274004
    • DC W002A

    If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

    If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com)

    Restrictions for Booth Installation

    Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

    Demonstrations/Distributions

    Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

    Fire Regulations

    All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.

    National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information regarding the Fire Code please contact Emma Barnes-Chow (emma@nationalevent.com)

    Animals in the Show

    The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exception. Please contact Emma Barnes-Chow (emma@nationalevent.com) regarding approval and the necessary forms.

    Helium Balloons

    Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display.

    Mechanical Conveyances

    Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.

    Non-Compliance

    National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.

    SHIPPING & DELIVERIES

    Shipping Direct to Show: Friday, March 27, 2026

    PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.

    FORKLIFT SERVICE – will NOT be available onsite unless it is pre-ordered in advance of the show. Please contact emma@nationalevent.com as soon as possible to make arrangements for this.

    Please address shipments to:

    Company name, Booth number 
    c/o The National Franchise Show – Abbotsford 
    TRADEX 
    1190 Cornell Street 
    Abbotsford, BC 
    V2T 6H5  

    DIRECT SHIPPING LABELS 

    The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

    Cross Connect Customs & Logistics
    Anthony D’Alessandro  
    Email: info@crossconnectcl.com  
    Cell: 416-670-6606  

    TRANSPORTATION AND CUSTOMS FORMS

    You may choose to use another carrier; however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.

    Pre-Show Shipping

    If you choose the official show carrier as your freight carrier, they will warehouse materials for up to 30 days prior to the Show and deliver them to the show on move-in day.

    To request a quote, please complete the below order form and email to:

    Cross Connect Customs & Logistics
    Anthony D’Alessandro  
    Email: info@crossconnectcl.com  
    Cell: 416-670-6606  

    TRANSPORTATION AND CUSTOMS FORMS

    Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.

    Show Decorator (Furniture & Display Rental)

    ADVANCED RATE BOOKING DEADLINE: September 25, 2026 

    BOOKING DEADLINE: October 13, 2026 

    Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from

    Show Colours

    • Booth Drapes : Black
    • Carpet : Black

    To order any furniture, you can fill out the forms below and send to ESS-BMO@globalconvention.ca  

    If you have any questions, please reach out to: 

    Global Convention Services  
    Email:ESS-BMO@globalconvention.ca 
    Tel: 604-851-0224 

    FURNITURE FORMS
    PAYMENT FORMS 

    Show Guide Ad & Sponsorship Opportunities

    Stand Out at The Franchise Show
    Boost your brand visibility with show advertising and customizable sponsorships designed to maximize your exposure before, during, and after the event.

    • Our Show Guides are handed to every attendee and taken home—keeping your brand top of mind long after the show ends.
    • Sponsorships: From onsite branding to digital promos, we offer a range of opportunities to help you connect with serious prospects.

    Interested? Let’s find the right fit for your brand. Contact us for more details:

    Nadine Thompson at nadine@nationalevent.com or 905-477-2677 ext. 229
    or
    Connie McNaughton at connie@nationalevent.com or 905-477-2677 ext. 240
    or
    Teena-Lee Sherrer at tl@nationalevent.com or 905-477-2677 ext. 275

    Telephone / Internet / WIFI

    ADVANCED BOOKING DEADLINE:  September 26, 2026 

    Telephone / Internet / WIFI  is not supplied to your booth.
    If you require a telephone or internet line, or access to WIFI in your booth, please complete the ONLINE ORDER FORM

    Please direct all questions to:

    Galactic Entertainment
    Tel: 604-552-2141
    Email: info@galactic.ca  

    ONLINE ORDER FORM

    Tips for Success

    Please review the "Tips for Success" PDF below for important information on how to make the most out of your participation at the show!

    TIPS FOR SUCCESS

    Vehicles on Show Floor

    DEADLINE FOR APPLICATION: February 26, 2026

    All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.   

    Please contact Emma Barnes-Chow (emma@nationalevent.com) with vehicle make/model, height, width, length, and a picture for reference of the display vehicle for approval. 

    When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable materials may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense. Exhibitors are responsible for oil, grease, or any general damage to the carpeted area. 

    Measurements of roll-up doors: East Exhibit Hall A: 19′ (5.79 m) high, 17’6″ (5.33 m) wide
    Maximum length of vehicles for drive-on access to exhibit halls: East Exhibit Hall A: 73.5’ (22.41 m) 

    Any vehicles to be displayed are subject to the following conditions:

      • Vehicles must be clean and dry 
      • In carpeted areas, poly adhesive carpet protection film must be placed under entire vehicle (and along move-in/out path) 
      • Drip pans must be placed under vehicle 
      • Keys must be left with Operations Manager and stored in GSOC. 
      • Fuel tanks may not contain more than 1/4 tank of fuel (pressurized nitrous oxide tanks must be emptied) 
      • Fuel caps must be taped or locked shut 
      • Engines must be inoperable (battery/ignition disconnected, or vehicle locked and hood inoperable from outside vehicle) 
      • For safety reasons, the use of spray bottles for cleaning and detailing of display vehicles is prohibited inside, as the overspray can create a slippery and therefore dangerous floor surface.  

    Exhibitors must provide Show Management with a set of keys, the contact name, and phone number of the person responsible to remove the vehicle(s).