Table of Content

1. General Information (Location, Dates, & Times)
2. Checklist
3. Audiovisual
4. Booth Backdrops
5. Booth Cleaning
6. Booth Installation & Dismantle
7. Electrical
8. Exhibitor Badge
9. Federal ID Number
10. Food Sampling
11. Franchise Show & Conference Schedule
12. Free Admission Passes
13. Furniture (Show Decorator)
14. Hotel
15. Insurance
16. Lead Retrieval System
17. Loading Docks
18. Move-in Instructions
19. Move-out Instructions
20. Parking
21. Rules & Regulations
22. Shipping & Deliveries
23. Show Decorator (Furniture & Display Rental)
24. Show Guide Ads & Sponsorship
25. Telephone / Internet / WIFI
26. Tips to Success
27. Vehicles on Show Floor

GENERAL INFORMATION

Show Location

Suburban Collection Showplace
Hall C
46100 Grand River Ave
Novi, Michigan
48374

MAP 
DIRECTIONS & PARKING

Show Dates & Times

Saturday, February 1, 2025  | 11:00 am – 5:00 pm
Sunday, February 2, 2025  | 11:00 am – 4:00 pm

Exhibitor Move-in Times

Friday, January 31, 2025| 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, February 2, 2025   | 4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859

Exhibitor Coordinator

Emma Barnes-Chow
Tel: 905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

AUDIO / VISUAL RENTALS

BOOKING DEADLINE: September 30, 2022

If you require audio visual equipment in your booth, please use the order form below. If you have issues please contact:

Complete Computer Rentals Inc.
Tel: 800-699-1227
Fax: 586-268-7583
Email: sales@completecomputerrentals.com

Orders received after the pre-show booking deadline may be subject to additional charges.

AUDIO VISUAL ORDER FORM

Booth Backdrops

If you require a pop-up banner or backdrop, please contact:

EZ Backdrops
Tel: 678-717-1222
Email: angie@ezbackdrops.com
http://www.ezbackdrops.com/

BOOTH CLEANING

PRE-SHOW BOOKING DEADLINE: September 12, 2025

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming, these services can be ordered from: 

Art Craft Display Inc. 
Email: detroit@artcraftdisplay.com  
Tel: 248-380-0843
Fax: 248-380-0848 

BOOTH CLEANING ORDER FORM
PAYMENT INFORMATION
TERMS, CONDITIONS, AND POLICIES 

BOOTH INSTALLATION & DISMANTLING

PRE-SHOW BOOKING DEADLINE: September 12, 2025

Should you require assistance setting up or dismantling your booth, these services can be ordered from: 

Art Craft Display Inc. 
Email: detroit@artcraftdisplay.com  
Tel: 248-380-0843
Fax: 248-380-0848 

LABOR SERVICES 
THIRD-PARTY CONTRACTOR 
PAYMENT INFORMATION
TERMS, CONDITIONS, AND POLICIES 

Electrical

PRE-SHOW BOOKING DEADLINE: September 21, 2025

Electrical is not supplied to your booth. If you require an electrical hookup, please fill out the ELECTRICAL ORDER FORM and email completed  forms to dthomas@suburbanshowplace.com

If you have any questions, you can contact:

BOCO Enterprises Inc.
Tel:  248-248-5600

You may also order all services online at SERVICE ORDERING | Suburban Showplace

Payment must be received/processed by the above date to receive the advanced rate.

ELECTRICAL ORDER FORM

Exhibitor Badges

BOOKING DEADLINE: January 20, 2025

We have implemented a new automatic badge system to simplify the request process. Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show. 

Visit the EXHIBITOR REGISTRATION PORTAL to register your booth staff for the Dallas Franchise Show 2025.  You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account. Your Access Code will be emailed to the main contact from your company roughly 8-weeks before show date.  Contact exhibitors@nationalevent.com if you did not receive your access code, please mention company name and show location.

Federal ID Number

The Federal ID Number for the venue is 38-3090985. You will require this number to clear customs.

Food Sampling

Deadline: Septmeber 5, 2022 

If you would like to sample food or beverages please email haelee@nationalevent.com
and riley@suburbanshowplace.com and include the following information:

1. Company name 
2. Contact name 
3. Item you want to sample
4. Please also list and/or provide certificate from public health  on where the food is perpared (Approved ktichen) if applicable. 

Franchise Show & Conference Schedule

FREE ADMISSION PASSES

Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass. 

• Free Admission Pass: CLICK HERE  
• Generic Free Admission Coupon (.jpg): CLICK HERE 
• Generic Free Admission Coupon (.pdf) CLICK HERE 

CUSTOM COUPONS: 

You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email from emma@nationalevent.com with your customized pass 2-3weeks before the show.  

CUSTOM COUPON REQUEST FORM 

DEADLINE OF LOGO SUBMISSIONS: August 28, 2025 

Furniture (Show Decorator)

PRE-SHOW BOOKING DEADLINE: September 12, 2025

Carpet, 8ft back drape and 3ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the show decorator.

Show Colours

• Booth Drapes : Black
• Booth Carpet: Grey
  
• Aisle Carpet: Teal

To place an order with the Show Decorator, please fill in the order forms below and send them to:

Art Craft Display Inc. 
Email: detroit@artcraftdisplay.com  
Tel: 248-380-0843
Fax: 248-380-0848 

FURNITURE ORDER FORM
PAYMENT INFORMATION
TERMS, CONDITIONS, AND POLICIES 

Hotel

BOOKING DEADLINE: September 8, 2022

Rooms and the discounted rate will only be held until the specified date. Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $129+ taxes and fees for single or double occupancy at The Hyatt Place Detroit Novi.

TheHyatt Place Detroit Novi
46080 Grand River Ave
Novi, MI 
48374

Reservations may be made by calling 1-800-233-1234 or by  Booking Online Here.

To receive this rate, you must mention that you are with The Franchise Show when booking. Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

Insurance

Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

Insurance Supplier

If you do not already have insurance for the show, you may contact:

Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
info@exhibitorinsurance.com

Exhibitor Insurance Brokers.com is offering a special price for the show at $139 + taxes.
Please click on the link here to access their form ONLINE EXHIBITOR INSURANCE

If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com

EXHIBITOR INSURANCE FORM

Lead Retrieval System

We offer a Lead Collection system at The National Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Our new seamless solution for attendees and exhibitors captures information on who they spoke to, takes notes, allows for quick follow up, and increases your ROI.

All exhibitors will have a personalized QR code on their badge which attendees can simply scan during a conversation.

Attendees will create a profile with their contact information. This will also create a QR code eBadge for attendees.

NOTE: If you have already selected lead retrieval upon registering, you do not need to reorder. If you are unsure if you have ordered, or have any questions, please contact Emma Barnes-Chow (emma@nationalevent.com).

FOR MORE INFORMATION ON HOW THIS WORKS

Loading Docks

The National Franchise Show has loading Dock #9, dock 10.   

Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you.  However, if you have excessive forklift requirements (more than 1 skid of product), please contact Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs.  A charge may apply. 

MAP 
DIRECTIONS & PARKING

Move-in Instructions

Move -in Times:          Friday September 26, 2025     12:00 pm – 6:00 pm

• All exhibitors must officially register before setting up.  
• All exhibits must be set up by 6:00 pm Thursday. Exhibitors will not be permitted to set up during show hours.
• The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet.  Hand-carried items only may be brought in on Saturday.
• Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

TERMS, CONDITIONS, AND POLICIES 

Move-out Instructions

Move -Out Times:         Sunday September 28,  2025        4:00 pm – 8:00 pm

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited. 

All material must be removed by 8:00 pm 

Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked-up or refused by carriers. Should this occur, you will be responsible for any charges incurred 

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.  

NOTE:  All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock.   Please provide our sales staff onsite with your paperwork before leaving the show site.    

Parking

EXHIBITOR PARKING PASS DEADLINE: September 23, 2025 

Exhibitor parking pass is available: TWO-DAY PARKING PASS for only $10.00!  

This parking pass will permit your vehicle to enter and leave the Suburban Collection Showplace lots, at will, during the three days of the show. (There is no charge for parking at the Suburban Collection Showplace during Move-In & Move-Out). 

Exhibitors MUST PARK ONLY at the back of the building (North End).  

Regular parking is available at $10.00 per day, per car.   

PARKING PASS ORDER FORM   

MAP 
DIRECTIONS & PARKING

Rules & Regulations

Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance

Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.

Booth Display & Restrictions

• Diagram#1 shows the drapes that are provided as a part of your booth cost.
• Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
• No exhibit may exceed a maximum height of 8 ft.
• Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
• The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
• Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com) 

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

Signage

No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management (emma@nationalevent.com). All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space. 

Carpet or Flooring

Carpet is provided within your booth space.  If you would like to change the color, you may order different flooring through our decorator at your own cost or you may bring your own. *Please be sure to review the Tape Restrictions below. 

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

• Polyken 105c LPDE
• Scapa 274004
• DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com)  

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead. 

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval. 

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws. 

National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information regarding the Fire Code please contact Emma Barnes-Chow (emma@nationalevent.com).

FIRE REGULATIONS 

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exception. Please contact Emma Barnes-Chow (emma@nationalevent.com) regarding approval.  

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display. 

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management. 

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit. 

TERMS, CONDITIONS, AND POLICIES 

SHIPPING & DELIVERIES

Shipping Direct To Show: January 31, 2025

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact Emma Barnes-Chow (emma@nationalevent.com) as charges may apply.

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

HAUListic
Tel: (859) 254-4112 or (800) 388-4112
Email: LEX@shiphaulistic.com

HAUListic ORDER FORMS

Please address shipments to:
Company name, Booth number
The National Franchise Show
Dallas Main Hall,
North Hall
2200 Stemmons Freeway,
Dallas, Texas
75207

NOTE:
All exhibitors using HAUListic must-have booth materials packed and ready for pick up at the loading dock. Do not leave your Booth Materials shipment in your booth. Please provide our sales staff onsite with your paperwork before leaving the show site.

Pre- Show Shipping:

Haulistics no longer offers Advance Warehouse shipments. This will be offered thru our Decorator, Phoenix Events, if you require your goods to be shipped or sorted in the advance warehouse please contact:  

Phoenix Events 
Exhibitor Services  
Tel: 972-201-5219 
Email: info@phoenixeventstss.org 

ADVANCED WAREHOUSING ORDER FORM 
PAYMENT INFORMATION  
ADVANCED WAREHOUSE SHIPPING LABEL 

Show Decorator (Furniture & Display Rental)

PRE-SHOW BOOKING DEADLINE: September 12, 2025

Carpet, 8ft back drape and 3ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the show decorator.

Show Colours

• Booth Drapes : Black
• Booth Carpet: Grey
  
• Aisle Carpet: Teal

To place an order with the Show Decorator, please fill in the order forms below and send them to:

Art Craft Display Inc. 
Email: detroit@artcraftdisplay.com  
Tel: 248-380-0843
Fax: 248-380-0848 

FURNITURE ORDER FORM
PAYMENT INFORMATION
TERMS, CONDITIONS, AND POLICIES 

Show Guide Ad & Sponsorship Opportunities

There are a number of ways to increase your brand awareness at our shows.  Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence.  For more information, please contact Michael at michael@nationalevent.com or 905-477-2677 ext. 270.

Telephone / Internet / WIFI

PRE-SHOW BOOKING DEADLINE: September 30, 2022

If you require a telephone or internet line, or access to WIFI in your booth, Please fill out the order form below:

If you have any questions, please contact:

Charles Lewis
Support@ccsllc.net

Please send completed form to
248-348-5600
Fax: 248-380-3005
Tfreytag@suburbanshowplace.com

WIFI INTERNET ORDER FORM

Tips for Success

Please review the "Tips for Success" PDF below for important information on how to make the most out of exhibiting with us! 

TIPS FOR SUCCESS

Vehicles on Show Floor

All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.   

Please contact Emma Barnes-Chow (emma@nationalevent.com) and provide pictures and specifics (make, model, dimensions) of the vehicle you would like to display for approval and to arrange arrival time. 

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.  

When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense. 

1. All GASOLINE fuel powered vehicles openings shall be locked and sealed in an approved manner to prevent the escape of vapors. Gasoline fuel tanks shall not contain in excess of one-quarter their capacity or contain in excess of 5 gallons of fuel, whichever is less. 

2. All DIESEL fuel powered vehicles openings shall be locked and sealed in an approved manner to prevent the escape of vapors. Diesel fuel tanks shall not contain in excess of one-half their capacity or contain in excess of 20 gallons of fuel, whichever is less. 

3. Fueling or de-fueling of vehicles is prohibited inside the building. 

4. At least one battery cable shall be removed from the batteries used to start the vehicle engine. The disconnected battery cable shall then be taped. 

5. Batteries used to power auxiliary equipment shall be permitted to be kept in service. 

6. Vehicles shall not be moved during exhibit hours.  

Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.