Welcome and thank you for choosing to be a participant in The National Franchise Show – Calgary.
Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.
The Show Office will be set up at the Stampede Park, Big Four Roadhouse on Friday, November 15, 2024 at noon and management will be available to assist you for the duration of the Show.
Table of Content
- General Information (Location, Dates, & Times)
- Checklist
- Audiovisual
- Booth Cleaning
- Booth Installation & Dismantle
- Customs Broker
- Electrical
- Exhibitor Badge
- Food Sampling
- Franchise Show & Conference Schedule
- Free Admission Passes
- Hotel
- Insurance
- Lead Retrieval System
- Loading Docks
- Move-in Instructions
- Move-out Instructions
- Parking
- Rules & Regulations
- Shipping & Deliveries
- Show Decorator (Furniture & Display Rental)
- Show Guide Ads & Sponsorship
- Telephone / Internet / WIFI
- Tips to Success
- Vehicles on Show Floor
GENERAL INFORMATION
Show Location
The Big Four Roadhouse at Stampede Park
Hall A
1801 Big Four Trail SE
Calgary, AB
T2G 2W1
Show Dates & Times
Saturday, November 16, 2024 | 11:00 am – 5:00 pm
Sunday, November 17, 2024 | 11:00 am – 4:00 pm
Exhibitor Move-in Times
Friday, November 15, 2024 | 12:00 pm – 6:00 pm
Exhibitor Move-Out Dates & Times
Sunday, November 17, 2024 | 4:00 pm – 8:00 pm
Produced By
National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Exhibitor Coordinator
Emma Barnes-Chow
905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com
Exhibitor Checklist
Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.
AUDIO / VISUAL RENTALS
BOOKING DEADLINE: November 1, 2024
If you require audio visual equipment in your booth, please submit your form to:
Email: BMOcentresales@encoreglobal.com
Tel: 403-710-3545
BOOTH CLEANING
PRE-SHOW BOOKING DEADLINE: November 6, 2024
Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming, you can place an order through the online portal.
GES
Email: exhibitorserviceswest@ges.com
Tel: 1-800-636-8235
BOOTH INSTALLATION & DISMANTLING
PRE-SHOW BOOKING DEADLINE: November 6, 2024
Should you require assistance setting up or dismantling your booth, you can place an order through the online portal.
GES
Email: exhibitorserviceswest@ges.com
Tel: 1-800-636-8235
CUSTOMS BROKER
Cross Connect Customs & Logistics is our designated official customs broker to coordinate customs clearance of goods destined for The National Franchise Show. Please make sure you contact them at least one month prior to the event in order to arrange your custom needs.
If you have any questions please contact:
Pat D’Alessandro
Email: info@crossconnectcl.com
Tel: 416-726-7229
Electrical
BOOKING DEADLINE: November 1, 2024
Electrical is not supplied to your booth. If you require an electrical hook-up, please click the link below and login to your account to place your service order online.
When accessing the link, scroll down and click “The Franchise Show”.
If this is your first-time ordering from Calgary Stampede Event Services, you must Add a New User Account before you can place your first order.
If you need assistance with the online ordering system, please contact:
Calgary Stampede Exhibitor Services
Tel: 403-261-0377
Email: exhibitorservices@calgarystampede.com
Exhibitor Badges
DEADLINE: November 1, 2024
We have implemented a new automatic badge system to simplify the request process. Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.
Visit the Exhibitor Registration Postal to register your booth staff for the Calgary Franchise Show 2024. You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account. Your Access Code will be emailed to the main contact from your company roughly 8-weeks before show date. Contact exhibitors@nationalevent.com if you did not receive your access code.
Food Sampling
FORMS SUBMISSION DEADLINE: October 17, 2024
If you are planning on sampling food or beverage product(s) in your booth, please note there are two necessary steps to complete.
Food samples are limited to a 2 oz. portion.
1. Please complete the VENUE SAMPLING APPLICATION and email it to lpearson@calgarystampede.com and emma@nationalevent.com
2. Please submit the PUBLIC HEALTH – Special Event Food Vendor Notification to Emma Barnes-Chow at emma@nationalevent.com. There is no fee involved.
Please ensure you are complying with the guidelines listed in the Special Events Food Vendor Package. If you do not comply with the guidelines, you could be closed down if an inspector comes to the show.
If you have any questions, please email specialevents@albertahealthservices.ca to speak with Calgary Environmental Public Health.
Please note these additional Safety Regulations:
- Cooking of food or deep-fat frying is not permitted in the exhibit areas.
- Must have approval from the Stampede prior to any warming of foods, or supplying of food samples or bottled water within the Big Four Building.
- Equipment used for warming must be electric and shall be listed and labelled for commercial use (not residential) by a recognized testing laboratory (e. CSA or ULC). Residential appliances shall only be permitted if they are part of a demonstration and approved by the Stampede park and the Calgary Fire Department (CFD).
- All guidelines/regulations and permits must be followed/obtained as specified from Alberta Health Services.
- All guidelines/regulations must be followed as specified in the Calgary Fire Department Indoor Special Event Requirements, Section for Cooking/Warming and Demonstration Cooking.
- A fire extinguisher is required in the booth when cooking equipment is present; if you require one please contact Facilities Department at 403-261-8559 for rental prices.
* PLEASE CONTACT emma@nationalevent.com IF YOU ARE PLANNING ON COOKING ANYTHING ON SITE *
VENUE SAMPLING APPLICATION
PUBLIC HEALTH – SPECIAL EVENT FOOD VENDOR NOTIFICATION
SPECIAL EVENT FOOD VENDOR PACKAGE
TEMPORARY HANDWASHING STATIONS
Franchise Show & Conference Schedule
DOWNLOAD SHOW & CONFERENCE SCHEDULE
For more information on the Let’s Grow Conference visit https://letsgrowcanada.franchiseassembly.com/
Or email michael@nationalevent.com
FREE ADMISSION PASSES
Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass.
- Free Admission Pass: https://calgaryfranchiseshow.com/freetickets
- Generic Free Admission Coupon (.jpg): CLICK HERE
Custom Coupons
You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email from emma@nationalevent.com with your customized pass.
DEADLINE OF LOGO SUBMISSIONS: October 18, 2024
Hotel
HotelPlanner is one of the world’s top providers of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Book your hotel stay for the show through HotelPlanner.com.
CLICK HERE for the best rates available.
Or
BOOKING DEADLINE: October 8, 2024
Rooms and discounted rate will only be held until the specified date. Rooms will then be subject to availability at prevailing rates.
We have obtained a group rate of $169.00 + taxes for single or double occupancy at The Calgary Marriott Downtown Hotel.
The Calgary Marriott Downtown
110 Ninth Ave SE
Calgary, Alberta
T2G 5A6
To make a reservation you can BOOK ONLINE HERE
Make sure to mention The National Franchise Show – Calgary.
Insurance
Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.
Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.
Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.
Insurance Supplier
If you do not already have insurance for the show, you may contact:
Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
info@exhibitorinsurance.com
Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes. Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE
If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.
Lead Retrieval System
We offer a Lead Collection system at The National Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Our new seamless solution for attendees and exhibitors captures information on who they spoke to, takes notes, allows for quick follow up, and increases your ROI.
All exhibitors will have a personalized QR code on their badge which attendees can simply scan during a conversation.
Attendees will create a profile with their contact information. This will also create a QR code eBadge for attendees.
NOTE: If you have already selected lead retrieval upon registering, you do not need to fill out a form.
FOR MORE INFORMATION ON HOW THIS WORKS
LEAD RETRIEVAL ORDER FORM
Loading Docks
Please note the Big Four Roadhouse has very strict regulations for sizes of vehicles in Big Four as the grade incline from the loading dock is quite steep. Anything larger than a GMC truck / small trailer will not fit into the building.
SPECIFIC MOVE-IN/OUT HOURS
Closer to the show, you will be sent information regarding voyage control. Note that exhibitors may not set up during show hours.
Move-in Instructions
Move-in Times: Friday, November 15, 2024 12:00 pm – 6:00 pm
- All exhibitors must officially register before setting up. Exhibitors will not be permitted to set up during show hours.
- All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
- The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Hand-carried items only may be brought in on Saturday.
- Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.
Move-out Instructions
Move-out Times: Sunday November 17, 2024 4:00 pm – 8:00 pm
Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
All material must be removed by 8:00 pm
Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.
Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.
Parking
BOOKING DEADLINE: November 5, 2024
Starting August 2024, parking at Stampede Park will be managed and enforced by Calgary Parking through the ParkPlus system.
Exhibitors are encouraged to use lot 6.
Exhibitors may order parking permits through the EXHIBITOR ORDER PORTAL, 10 days before the event start date at a discounted rate.
When accessing the link, scroll down and click “The Franchise Show”
If this is your first-time ordering from Calgary Stampede Event Services, you must Add a New User Account before you can place your first order. If you need assistance with the online ordering system, please contact:
Calgary Stampede Exhibitor Services
Tel: 403-261-0377
Email: exhibitorservices@calgarystampede.com
After the pre-purchase cut-off, parking can only be paid for by registering your license plate at a ParkPlus pay machine located in the parking lots or by paying through the ParkPlus app for iPhone or Android.
- Exhibitors who pre-purchase exhibitor parking will be emailed an event code for a designated parking lot prior to event move-in.
- This unique code must be entered into a ParkPlus pay machine daily to ensure your license plate is registered.
- Pre-purchased event codes cannot be entered on the ParkPlus app or website.
Visitors who park at Stampede Park will be responsible for registering their license plate and paying at a ParkPlus pay machine or paying through the ParkPlus app. Parking rate as of August 1, 2024 – $18/ day
Rules & Regulations
Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance
Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.
Booth Display & Restrictions
- Diagram#1 shows the drapes that are provided as a part of your booth cost.
- Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
- No exhibit may exceed a maximum height of 8 ft.
- Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
- The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
- Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)
Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.
Tents and Canopies Regulations
Please review the Tents & Canopies Regulations as Calgary Stampede has strict fire rules regarding any structures.
All exhibitors planning to use any type of tent or structure in their exhibits are to contact Emma Barnes-Chow (emma@nationalevent.com) for approval.
Signage
No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.
Carpet or Flooring
Carpet or Flooring is mandatory for all exhibits. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.
Tape (Floor, Wall, and Carpet Damage)
This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.
- Polyken 105c LPDE
- Scapa 274004
- DC W002A
If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.
If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com)
Restrictions for Booth Installation
Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.
Demonstrations/Distributions
Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.
Fire Regulations
All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Haelee Jones (haelee@nationalevent.com)
Animals in the Show
The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exception. Please contact Emma Barnes-Chow (emma@nationalevent.com) regarding approval and the necessary forms.
Helium Balloons
Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display.
Mechanical Conveyances
Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.
Non-Compliance
National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.
SHIPPING & DELIVERIES
Shipping Direct to Show: Friday, November 15, 2024
PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only. Your materials will be moved from the loading dock to your booth. Please ensure your booth number and company name are clearly visible on your shipment to avoid delays.
Please address shipments to:
Exhibitor Name, Booth #
c/o The National Franchise Show – Calgary
The Big Four Roadhouse – Hall A
1801 Big Four Trail SE
Calgary, AB
T2G 2W1
The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;
Cross Connect Customs & Logistics
Pat D’Alessandro
info@crossconnectcl.com
Cell: 416-726-7229
TRANSPORTATION AND CUSTOM FORMS
Pre-Show Shipping
If you choose the official show carrier as your freight carrier, they will warehouse materials for up to 30 days prior to the Show at no charge and deliver them to the show on move-in day.
To request a quote, please complete the below order form and email to:
Cross Connect Customs & Logistics
Pat D’Alessandro
info@crossconnectcl.com
Tel: 416-726-7229
TRANSPORTATION AND CUSTOMS FORMS
Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.
You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.
Show Decorator (Furniture & Display Rental)
PRE-SHOW BOOKING DEADLINE: November 6, 2024
Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the Show Decorator:
Show Colours
- Booth Drapes: Black
- Carpet: Black
GES
Email: exhibitorserviceswest@ges.com
Tel: 1-800-636-8235
Show Guide Ad & Sponsorship Opportunities
There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. For more information, please contact Nadine Thompson at nadine@nationalevent.com or 905-477-2677 ext. 229.
Telephone / Internet / WIFI
BOOKING DEADLINE: November 1, 2024
Please Note: This venue has paid WIFI only.
If you require Telephone/ Internet/ or WIFI equipment in your booth, please click the link below and login to your account to place your service order online.
When accessing the link, scroll down and click “The Franchise Show”
If this is your first-time ordering from Calgary Stampede Event Services, you must Add a New User Account before you can place your first order. If you need assistance with the online ordering system, please contact:
Calgary Stampede Exhibitor Services
Tel: 403-261-0377
Email: exhibitorservices@calgarystampede.com
Tips for Success
Please review the "Tips for Success" PDF below for important information on how to make the most out of exhibiting with us!
Vehicles on Show Floor
APPROVAL & FORM SUBMISSION DEADLINE: October 17, 2024
All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.
Please contact Emma Barnes-Chow (emma@nationalevent.com) and provide pictures and specifics (make, model, dimensions) of the vehicle you would like to display for approval and to arrange arrival time.
Please Note: The Big Four building has very specific layout where vehicles can drive in and park in the for display purposes. They also have very strict regulations for sizes of vehicles in the Big Four as the grade incline from the loading ramp/dock is steep. Anything larger than a GMC truck/small trailer will not fit into the building.
When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.
All motorized vehicles, that will be a part of your display, must be inspected by the Calgary Fire Marshal. he battery must be disconnected once they are placed on the exhibit floor.
A set of ignition keys must be given to Show Management. Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.
Exhibitors must provide a set of keys, the contact name, and phone number of the person responsible to remove the vehicle(s) to Show Management.