Welcome and thank you for choosing to be a participant in The National Franchise Show – Orlando.
Welcome and thank you for choosing to be a participant in The National Franchise Show – Orlando. Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.
The Show Office will be set up at The Orange County Convention Center, on Friday, May 16, 2025 at noon and management will be available to assist you for the duration of the Show.
Table of Content
- General Information (Location, Dates, & Times)
- Checklist
- Audiovisual
- Booth Backdrops
- Booth Cleaning
- Booth Installation & Dismantle
- Electrical
- Exhibitor Badge
- Federal ID Number
- Food Sampling
- Franchise Show & Conference Schedule
- Free Admission Passes
- Hotel
- Insurance
- Lead Retrieval System
- Loading Docks
- Move-in Instructions
- Move-out Instructions
- Parking
- Rules & Regulations
- Shipping & Deliveries
- Show Decorator (Furniture & Display Rental)
- Show Guide Ads & Sponsorship
- Telephone / Internet / WIFI
- Tips to Success
- Vehicles on Show Floor
GENERAL INFORMATION
Show Location
Orange County Convention Center
West hall, D1
9800 International Drive
Orlando, FL
32819
Show Dates & Times
Saturday, May 17, 2025 | 11:00 am – 5:00 pm
Sunday, May 18, 2025 | 11:00 am – 4:00 pm
Exhibitor Move-In Dates & Times
Friday, May 16, 2025 | 12:00 pm – 6:00 pm
Exhibitor Move-Out Dates & Times
Sunday, May 18, 2025 | 4:00 pm – 8:00 pm
Produced By
National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Exhibitor Coordinator
Emma Barnes – Chow
Tel: 905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com
Exhibitor Checklist
Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.
AUDIO / VISUAL RENTALS
ADVANCED BOOKING RATE: April 25, 2025
If you require audio-visual equipment in your booth, please complete the order form below;
LMG Beyond Technology
Victoria Laos
Emaill: victoria.laos@lmg.net
Tel: 407-590-7913
Booth Backdrops
If you require a pop-up banner or backdrop, please contact:
EZ Backdrops
Phone: 678-717-1222
Email: angie@ezbackdrops.com
http://www.ezbackdrops.com/
BOOTH CLEANING
BOOKING DEADLINE: May 2, 2025
Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please see below:
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Tel: 407-438-5002
Email: britni@gemsevents.com
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: britni@gemsevents.com
BOOTH INSTALLATION & DISMANTLING
BOOKING DEADLINE: May 2, 2025
Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.
Should you require assistance setting up or dismantling your booth, these services can be ordered from:
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Tel: 470-438-5002
Email: britni@gemsevents.com
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: britni@gemsevents.com
Electrical
BOOKING DEADLINE: May 12, 2025
Electrical is not supplied to your booth. If you require an electrical hookup please complete the online ordering below:
If you need any help please contact:
Carole Fila
Tel: 407-685-5504
Email: Carole.Fila@occc.net
Exhibitor Badges
BOOKING DEADLINE: May 5, 2025
We have implemented a new automatic badge system to simplify the request process. Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.
Visit the EXHIBITOR REGISTRATION PORTAL to register your booth staff for the Orlando Franchise Show 2025. You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account. Your Access Code will be emailed to the main contact from your company roughly 8-weeks before show date. Contact exhibitors@nationalevent.com if you did not receive your access code, please mention company name and show location.
Federal ID Number
The Federal ID Number for the venue is 46-4049157. You will require this number to clear customs.
Food Sampling
SUBMISSION DEADLINE: April 17, 2025
If you are planning on sampling food or beverage products in your booth, complete the form below. Please send a copy of your completed form to both emma@nationalevent.com and elvis.perez@sodexo.com .
Food samples are limited to a 2 oz. portion and beverage products to 2 oz.
NOTE: A company/organization may only distribute samples of food & beverage products that the company/organization manufactures or distributes in its normal day to day operations.
Franchise Show & Conference Schedule
FREE ADMISSION PASSES
Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass.
- Free Admission Pass: https://floridafranchiseshow.com/freetickets
- Generic Free Admission Coupon (.jpg): CLICK HERE
- Generic Free Admission Coupon (.pdf): CLICK HERE
CUSTOM COUPONS
You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email from emma@nationalevent.com with your customized pass.
DEADLINE OF LOGO SUBMISSIONS: April 17, 2025
Hotel
HotelPlanner is one of the world’s top providers of individual, group, and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Book your hotel stay for the show through HotelPlanner.com. CLICK HERE for the best rates available: Orlando
Or
BOOKING DEADLINE: April 17, 2025
Rooms and discounted rate will only be held until the specified date.
Rooms will then be subject to availability at prevailing rates.
We have obtained a group rate of $189.00 + taxes for occupancy at the Rosen Plaza Hotel.
Rosen Plaza Hotel
9700 International Drive
Orlando, FL
32819
Tel: 1-800-627-8258
Reservations may be made online using this BOOKING LINK
To receive this rate when booking, you must mention that you are with The National Franchise Show – Orlando (Group Code: GRP_FRANCHISESHOW). Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.
Insurance
Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.
Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.
Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.
Insurance Supplier
If you do not already have insurance for the show, you may contact:
Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
Email: info@exhibitorinsurance.com
Exhibitor Insurance Brokers.com is offering a special price for the show at $139 + taxes.
Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE
If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.
Lead Retrieval System
We offer a Lead Collection system at The National Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Our new seamless solution for attendees and exhibitors captures information on who they spoke to, takes notes, allows for quick follow up, and increases your ROI.
All exhibitors will have a personalized QR code on their badge which attendees can simply scan during a conversation.
Attendees will create a profile with their contact information. This will also create a QR code eBadge for attendees.
NOTE: If you have already selected lead retrieval upon registering, you do not need to reorder. If you are unsure if you have ordered, or have any questions, please contact Emma Barnes-Chow (emma@nationalevent.com).
Loading Docks
The National Franchise Show has loading Dock #5, dock slips 47-52.
Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you. However, if you have excessive forklift requirements (more than 1 skid of product), please contact Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs. A charge may apply.
Move-in Instructions
Move -in Times: Friday May 16, 2025 12:00 pm – 6:00 pm
- All exhibitors must officially register before setting up.
- All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
- The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Hand-carried items only may be brought in on Saturday.
- Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.
Move-out Instructions
Move -Out Times: Sunday May 18, 2025 4:00 pm – 8:00 pm
Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
All material must be removed by 8:00 pm
Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.
Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to
prevent pilferage.
NOTE:
All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving he show site.
Parking
Parking is $20 (plus taxes) per entry. The toll booths are cashless.
The OCCC is cashless and accepts Visa, Master Card, American Express, Discover, Apple Pay and Google Pay. If you would like a receipt for your parking transaction, please visit www.squareup.com/receipts.
For questions and additional information, contact Parking@occc.net or 407-685-5825.
Overnight parking is NOT allowed at the OCCC.
Rules & Regulations
Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance
Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.
Booth Display & Restrictions
- Diagram#1 shows the drapes that are provided as a part of your booth cost.
- Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
- No exhibit may exceed a maximum height of 8 ft.
- Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
- The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
- Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)
Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.
Signage
No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.
Carpet or Flooring
Carpet is provided within your booth space. If you would like to change the colour, you may order different flooring through our decorator at your own cost or you may bring your own. *Please be sure to review the Tape Restrictions below.
Tape (Floor, Wall, and Carpet Damage)
This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.
- Polyken 105c LPDE
- Scapa 274004
- DC W002A
If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.
If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com)
Restrictions for Booth Installation
Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.
Demonstrations/Distributions
Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.
Fire Regulations
All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information regarding the Fire Code please contact Emma Barnes-Chow (emma@nationalevent.com)
MULTI-LEVEL & COVERED BOOTH APPROVAL FORM
FIRE REGULATIONS
Animals in the Show
The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exception. Please contact Emma Barnes-Chow (emma@nationalevent.com) regarding approval and the necessary forms.
Helium Balloons
Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display.
Mechanical Conveyances
Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.
Non-Compliance
National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.
SHIPPING & DELIVERIES
Shipping Direct To Show: May 16, 2025
PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only. Your materials will be left at the dock until you arrive. To move your items to your booth space, pump trucks and dollies will be available at no charge. Should you require assistance or the use of a forklift, please contact Emma Barnes-Chow (emma@nationalevent.com) as charges may apply.
NOTE: After freight is packed at the end of the show it must be moved to the dock area for pick up. Freight that is left on the show floor will incur a handling fee. Handling fee charges will be a minimum of $45.00 or $15.00 per ‘hundred weight’ whichever is greater.
The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;
HAUListic
Tel: (859) 254-4112 or (800) 388-4112
Email: LEX@shiphaulistic.com
Please address shipments to:
Company Name, Booth Number and Cell Number
The National Franchise Show – Orlando
c/o GEMS (Gilbert Exposition Management Services)
West Hall – D1
9801 International Drive
Orlando, FL
32819
You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.
NOTE:
All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving he show site.
Pre-Show Shipping
To request a quote for Advanced Shipping, please see below
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Tel: 407-438-5002
Email: britni@gemsevents.com
- Shipments should arrive between Monday, April 7, 2025 – Monday, May 12, 2025
- Warehouse receiving hours 8AM-3PM, Monday-Friday, except holidays.
- All shipments received outside these dates will be subject to a 25% late fee
- Shipments that arrive at the warehouse after Monday, May 12, 2025 cannot be guaranteed to arrive before show opening. Additional handling charges will be added for expedited trucking of late shipments.
Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: britni@gemsevents.com
Show Decorator (Furniture & Display Rental)
BOOKING DEADLING: May 2, 2025
Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from
GEMS Gilbert Exposition Management Services
Britni Fitzpatrick
Tel: 407-438-5002
Email: britni@gemsevents.com
Show Colours
- Booth Drapes : Black
- Aisle & Booth Carpet : Tuxedo
ORDERING ONLINE:
You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: britni@gemsevents.com
Show Guide Ad & Sponsorship Opportunities
There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. For more information, please contact Michael at michael@nationalevent.com or 905-477-2677 ext. 270.
Telephone / Internet / WIFI
ADVANCED RATE DEADLINE: April 25, 2025
Please Note: This venue only has paid wifi.
If you require a telephone or internet line in your booth, you can place an ORDER ONLINE or call 888-446-6911
For any questions, you can contact:
Smart City Networks – Orange County Convention Center
Kate Palenzuela
Tel: 407-685-2037
Cell: 689-258-3658
Email: kpalenzuela@smartcity.com
PRICING INFORMATION
ORDER ONLINE
INTERNET ORDER FORM
TELEPHONE ORDER FORM
Tips for Success
Please review the "Tips for Success" PDF below for important information on how to make the most out of exhibiting with us!
Vehicles on Show Floor
All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.
Please contact Emma Barnes-Chow (emma@nationalevent.com) and provide pictures and specifics (make, model, dimensions) of the vehicle you would like to display for approval and to arrange arrival time.
1. The show’s security provider must conduct a mandatory vehicle inspection of each vehicle, prior to their entry into the exhibit hall
2. All fuel tank openings shall be locked and sealed to prevent escape of vapors. Fuel tanks may not contain more than ¼ capacity or ten gallons of fuel, whichever is less
3. At least one battery cable must be removed from the battery used to start the vehicle engine. The disconnected battery cable must be taped
4. Battery charging is not permitted in the exhibit hall, at any time.
5. Converters may not be used in lieu of a battery to power the ignition source
6. Batteries used to power auxiliary equipment are permitted to be kept in service
7. Fueling or de-fueling of vehicles is prohibited
8. Vehicles may not be moved during show hours, unless the OCFR Fire Marshal approves the movement in advance and a Fire Watch is in place
9. Motorhomes, boats and similarly exhibited products with over 100sq. Ft of covered area must be protected with a listed smoke alarm
Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.
Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.