Table of Content

1. General Information (Location, Dates, & Times)
2. Checklist
3. Audiovisual
4. Booth Cleaning
5. Booth Installation & Dismantle
6. Customs Broker
7. Electrical
8. Exhibitor Badge
9. Food Sampling
10. Franchise Show & Conference Schedule
11. Free Admission Passes
12. Hotel
13. Insurance
14. Lead Retrieval System
15. Loading Docks
16. Move-in Instructions
17. Move-out Instructions
18. Parking
19. Québec Language Laws
20. Rules & Regulations
21. Shipping & Deliveries
22. Show Decorator (Furniture & Display Rental)
23. Show Guide Ads & Sponsorship
24. Telephone / Internet / WIFI
25. Tips for success
26. Vehicles on Show Floor

GENERAL INFORMATION

Show Location

Palais des congrès 
Hall 220E
201 Viger Avenue West
Montréal, QC, H2Z 1X7
Tel: (514) 871-8122

AREA MAP
MAP TO FACILITY

Show Dates & Times

Saturday, November 2, 2024 | 11:00 am – 5:00 pm
Sunday, November 3, 2024 | 11:00 am – 4:30 pm

Exhibitor Move-in Dates & Times

Friday, November 1, 2024 | 10:00 am – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, November 3, 2024 |  4:30 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham, ON, L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859

Exhibitor Coordinator

Paula Juarez Lahore
(905) 477-2677 Ext 299
paula@nationalevent.com

Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

AUDIOVISUAL

ORDER DEADLINE: October 21, 2024

If you need to rent audiovisual equipment for your booth, please send the completed order form to: 

Solotech
Contact: Guillaume Lacroix 
Email: guillaume.lacroix@solotech.com 
Tel: 418-683-7656 ext. 3642

AUDIO VISUAL ORDER FORM

BOOTH CLEANING

ORDER DEADLINE: October 17, 2024

Exhibitors are responsible for maintaining their own booth space.

If you require in-booth vacuuming please use the Portal link of the Palais de congrès :  CLICK HERE

BOOTH INSTALLATION & DISMANTLING

ORDER DEADLINE: October 18, 2024

Should you require assistance setting up or dismantling your booth, please click the link below.

ORDER ONLINE

If this is your first time ordering from GES, you must create an account before you can place your first order. If you need assistance with our online ordering system, please contact our Exhibitor Services Centre at 800-636-8235. For all other questions please contact:

GES
Courriel : serviceinfo@ges.com 
Tel : (514) 367-4848 / 1-877-399-3976

CUSTOMS BROKER

ORDER DEADLINE: October 19, 2024

ConsultExpo Inc. is our designated official Customs Broker for the Montréal Franchise Expo and will be pleased to assist with the customs clearance of your display material to Canada. They offer round-trip simple and user-friendly customs assistance.

Please note: If shipping via courier you will still require customs clearance – please provide ConsultExpo with your tracking number and complete their forms. 

Follow this link to complete and submit the Online ConsultExpo Order Form and Canada Customs Invoice: http://consultexpoinc.com/onlineforms/ or you can also download their PDF form and submit them by email to info@consultexpoinc.com. 

CUSTOMS ORDER FORM

For personalized service, please contact:

ConsultExpo
Glen Anderson 
Director of Transportation
Tel: 514 482 8886 ext. 4
Mobile: 514 709 0945
Email: glena@consultexpoinc.com

Electrical

ORDER DEADLINE: October 17, 2024

Electrical is not supplied to your booth. If you require an electrical hookup, please use this Portal Link : CLICK HERE

(When accessing the link: click on “November”, scroll down to “Expo Franchise 2024 and then click “Order portal”) 

If you do not know your booth number, enter TBC.  
For the booth surface, you can enter 0.

Exhibitor Badges

DEADLINE: October 12, 2024

We have implemented a new automatic badge system to simplify the request process. Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the expo.

Visit the Exhibitor Registration Portal to register your booth staff for the Montreal Franchise Expo Fall 2024. You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account. Your Access Code will be emailed to the main contact from your company approximately 8 weeks before the show.

If you did not receive your access code, please contact exhibitors@nationalevent.com and indicate MONTREAL FRANCHISE SHOW in your email request.

HOW TO REGISTER VIDEO

Food Sampling

FORM SUBMISSION DEADLINE: October 17, 2024

If you are planning on sampling food or beverage products in your booth, please note samples must be no larger than 4oz (liquid) or 4oz (solids);

For any distribution, the below Food Sampling Form must be submitted at least 3 weeks prior to the event. Please read the guidelines included in the form for important details.

FOOD SAMPLING FORM

Your request should be submitted by email to info-mtl@maestroculinaire.ca

Please also send a copy of your email to paula@nationalevent.com

Franchise Show & Conference Schedule

FREE ADMISSION PASSES

Raise awareness and let people know you will be at the Franchise Expo! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Download a copy of our generic FREE Admission Pass.
Generic Free Admission Coupon (.jpg): Click Here

You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, or .pdf formats accepted). You will receive an email 2 weeks before the show from paula@nationalevent.com with your customized pass. 

CUSTOM FREE ADMISSION FORM

DEADLINE TO SEND YOUR LOGO: October 5, 2024.

Hotel

HotelPlanner is one of the world’s top providers of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates. Book your hotel stay for the show through HotelPlanner.com. 

CLICK HERE for the best rates available. 

Or

BOOKING DEADLINE: September 30, 2024

Rooms and discounted rate will only be held until the specified date.  Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $259 +taxes for a Standard Suite at The Embassy Suites by Hilton Montréal.   

The Embassy is located at:
208 St. Antoine West
Montréal, QC
H2Y 0A6  

Reservations may be made by calling, or by BOOKING ONLINE HERE.

To receive this rate, you must mention that you are with The Franchise Expo 2024 when booking.  Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

Insurance

Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

Insurance Supplier
If you do not already have insurance for the show, you may contact:

Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
info@exhibitorinsurance.com

Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes.
Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE

If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.
EXHIBITOR INSURANCE FORM

Lead Retrieval System

We offer a Lead Collection system at The National Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Our new seamless solution for attendees and exhibitors captures information on who they spoke to, takes notes, allows for quick follow up, and increases your ROI.

All exhibitors will have a personalized QR code on their badge which attendees can simply scan during a conversation.

Attendees will create a profile with their contact information. This will also create a QR code eBadge for attendees.

NOTE: If you have already selected lead retrieval upon registering, you do not need to reorder. If you are unsure if you have ordered, or have any questions, please contact Emma Barnes-Chow (emma@nationalevent.com).

FOR MORE INFORMATION ON HOW THIS WORKS

Loading Docks

The loading docks are located at 163 St-Antoine W. between de Bleury & St-Urbain streets. 

Dock level access is available. There are a limited number of dollies and a pump truck available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you.  However, if you have excessive forklift requirements, please e-mail paula@nationalevent.com with a description of your forklift needs. A charge may apply.

AREA MAP
MAP TO FACILITY

Move-in Instructions

Move-in Date & Times:     Friday November 1, 2024      10:00 am – 6:00 pm

• All exhibitors must officially register before setting up. Please come to the show office and staff will direct you to your booth.
• All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
• The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Hand carried items only may be brought in on Saturday. 
• Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

Move-out Instructions

Move-out Date & Times:       Sunday November 3, 2024         5:00 pm – 8:00 pm

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited. 

All material must be removed by 8:00 pm

Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.

Parking

The Palais des Congrès does not offer a parking pass. Parking is available here : PARKING LOTS AND RATES

AREA MAP
MAP TO FACILITY

Québec Language Laws

For those exhibiting in any public shows in the Province of Québec, you should be aware that there are language laws found in the Charter of the French Language, which are in effect when doing business in the Province of Québec. These laws were amended in May 2011. The changes clarified that all companies showcasing at a public event (all National Event Management Shows are deemed public events) regardless of whether you are based outside of Québec or outside of Canada you must comply with French language laws.

What does this mean for exhibitors?

HANDOUTS AT THE SHOW

Catalogues, brochures, folders and commercial directories must be available in French at the show. Handouts can be bilingual or publications may be in 2 separate versions, one exclusively in French, the other exclusively in another language, provided that the material presentation of the French version is available under no less favourable conditions of accessibility and quality than the version in the other language.

DISPLAYS, SIGNS AND POSTERS

Public signs and posters may be exclusively in French or both in French and in another language, provided that French appears at least as prominently (twice as big or as present).

BOOTH STAFF

Since French is the official language of Québec, there should be at least one French speaking staff person available in your booth during all show hours. Consumers of goods and services have a right to be informed and served in French. There are a few exceptions to these rules, based on trademarked names, showcasing of company name, etc. For the complete Charter, please click here.

***Please refer to the Commerce and Business Section (Chapter VII), and the Exceptions to Section 51 for situations where English is permitted (Company Name, Trademark, etc.) Please review the legislation changes and your booth signage, materials and staffing plan to ensure you are in compliance with the new regulations.

Rules & Regulations

Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance

Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.

Booth Display & Restrictions

• Diagram#1 shows the drapes that are provided as a part of your booth cost.
• Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
• No exhibit may exceed a maximum height of 8 ft.
• Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
• The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
• Any exceptions to this must have pre-approval from Paula Juarez Lahore (paula@nationalevent.com).

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

Signage

No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

Carpet or Flooring

Grey carpet is provided within your booth space. If you would like to change the colour, you may order different flooring through our decorator at your own cost or you may bring your own. *Please be sure to review the Tape Restrictions below.

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

• Polyken 105c LPDE
• Scapa 274004
• DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Haelee Jones haelee@nationalevent.com, 905-477-2677 or 1-800-891-4859, ext. 233.

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exception. Please contact Paula Juarez Lahore (paula@nationalevent.com) regarding approval and the necessary forms.

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Paula Juarez Lahore (paula@nationalevent.com) if you wish to use helium balloons in your display.

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.

SHIPPING & DELIVERIES

Shipping Direct to Show: Friday November 1, 2024

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date.

Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive. To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact paula@nationalevent.com  as charges may apply.

Please address shipments to:
Company name, Booth number
The Franchise Expo
Palais des congrès
Hall 220E
163 Rue Saint-Antoine O
Montréal, QC H2Z 1X8 

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

To request a quote, please complete the order form below and email it to:

ConsultExpo
Glen Anderson 
Director of Transportation
Tel: 514 482 8886 ext. 4
Mobile: 514 709 0945
Email : glena@consultexpoinc.com 

TRANSPORTATION ORDER FORM

Shipping inquiries must be finalized 14 days prior to the show’s move-in date. Be sure your shipment is labeled clearly. 

If you prefer to use another carrier, please ensure that your carrier of choice can deliver/pick up your materials during show move-in/move-out hours.  

Pre-Show (Advanced Warehouse) Shipping

If you require storage in advance, please contact the show decorator. They can receive and store your materials up to 30 days before the show and deliver them to the show on move-in day. 

Advance warehousing is provided by the show decorator, GES : 

Shipments should arrive on or between business days:
Tuesday, October 1, 2024 – Tuesday, October 29, 2024  

Warehouse receiving hours are:
Monday – Friday, 9:00 AM to 4:00 PM; Closed Holidays

Please Note: Shipments arriving before October 1, 2024 or after October 29 will incur additional storage fees.   

Please order advanced warehouse storage online:  

ADVANCE WAREHOUSE LINK

Show Decorator (Furniture & Display Rental)

ORDER DEADLINE: October 18, 2024

Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the Show Decorator or you are welcome to bring your own.  

Show Colours 

• Booth Drapes: Black  
• Aisle Carpet: Green  
• Booth Carpet: Grey 

To place an order with the show decorator, please click the link below.  

ORDER ONLINE

If this is your first time ordering from GES, you must create an account before you can place your first order. If you need assistance with their online ordering system, or for any other questions please contact: 

GES 
Tel : (514) 367-4848 / 1-877-399-3976 
Email : serviceinfo@ges.com

Show Guide Ad & Sponsorship

There are a number of ways to increase your brand awareness at our shows.  Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence.  For more information, please contact Nadine Thompson at nadine@nationalevent.com or 905-477-2677 ext. 229.

Telephone / Internet / WIFI

BOOKING DEADLINE: October 17, 2024

Please note: This venue has free WIFI on ground-level ONLY.

If you require a telephone or access to WIFI in your booth, please use this Portal Link: CLICK HERE

Tips for Success

Please review the "Tips for Success" PDF below for important information on how to make the most out of exhibiting with us! 

TIPS FOR SUCCESS

Vehicles on Show Floor

All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.  Please contact Emily at paula@nationalevent.com for approval and to arrange arrival time if you want to display a vehicle.

Motor vehicles or gasoline-powered equipment on display must be equipped with lock-on type gasoline tank caps and batteries are to be disconnected. Gasoline tanks must not be filled beyond the ½ mark in order to allow for expansion of product. Vehicles unable to be equipped with lock-on type caps must have caps sealed in a manner acceptable to the Fire Department.

When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.

• Running of display vehicles during exhibit is prohibited unless approved by the Fire Department.
• Shows requiring vehicles to run as part of a performance or contest must fill vehicle outdoors from approved safety containers.
• Propane charged cylinders are not permitted on self-propelled vehicles or trailers on display inside buildings.
• If at any time an inspector deems that equipment is being operated in a manner dangerous to public safety, he shall cancel the privilege of the exhibitor concerned.

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.

Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.