Welcome and thank you for choosing to be a participant in The National Franchise Show – Winnipeg.
Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.
The Show Office will be set up at the RBC Convention Centre – Winnipeg on Friday, February 7, 2025 at noon and management will be available to assist you for the duration of the Show.
Table of Content
- General Information (Location, Dates, & Times)
- Checklist
- Audiovisual
- Booth Cleaning
- Booth Installation & Dismantle
- Customs Broker
- Electrical
- Exhibitor Badge
- Food Sampling
- Franchise Show & Conference Schedule
- Free Admission Passes
- Hotel
- Insurance
- Lead Retrieval System
- Loading Docks
- Move-in Instructions
- Move-out Instructions
- Parking
- Rules & Regulations
- Shipping & Deliveries
- Show Decorator (Furniture & Display Rental)
- Show Guide Ads & Sponsorship
- Telephone / Internet / WIFI
- Tips to Success
- Vehicles on Show Floor
GENERAL INFORMATION
Show Location
RBC Convention Centre – Winnipeg
Main Floor, Room 3-10
375 York Ave
Winnipeg, MB
R3C 3J3
Show Dates & Times
Saturday, February 8, 2025 | 11:00 am – 5:00 pm
Sunday, February 9, 2025 | 11:00 am – 4:00 pm
Exhibitor Move-in Times
Friday, February 7, 2025| 12:00 pm – 6:00 pm
Exhibitor Move-Out Dates & Times
Sunday, February 9, 2025 | 4:00 pm – 8:00 pm
Produced By
National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Exhibitor Coordinator
Emma Barnes – Chow
905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com
Exhibitor Checklist
Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.
AUDIO / VISUAL RENTALS
PRE-SHOW BOOKING DEADLINE: January 24, 2025
If you require audio visual equipment in your booth, please send the completed order form and send it to;
Encore
Email: jason.jaques@encoreglobal.com
Orders received after the pre-show booking deadline may be subject to additional charges.
BOOTH CLEANING
PRE-SHOW BOOKING DEADLINE: January 30, 2025
Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please contact;
Central Display Ltd
Terri
Phone: 204-237-3367
Fax: 204-235-1063
Email: info@centraldisplay.ca
BOOTH INSTALLATION & DISMANTLING
PRE-SHOW BOOKING DEADLINE: January 30, 2025
Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.
Should you require assistance setting up or dismantling your booth, please submit the below forms to;
Central Display Ltd.
Terri
Phone:204-237-3367
Email: info@centraldisplay.ca
CUSTOMS BROKER
Cross Connect Customs & Logistics is our designated official customs broker to coordinate customs clearance of goods destined for The National Franchise Show. Please make sure you contact them at least one month prior to the event in order to arrange your custom needs.
If you have any questions please contact:
Cross Connect Custom & Event Logistics
Emaill: info@crossconnectcl.com
Tel: 416-726-7229
Electrical
PRE-SHOW BOOKING DEADLINE: January 24, 2025
Electrical is not supplied to your booth. If you require an electrical hookup, please click the link below and login to your account to place your service order online.
If this is your first time ordering from RBC Convention Centre Exhibitor Services, you must create a New User Account before you can place your first order. If you need assistance with our online ordering system, please contact:
Exhibitor Services
RBC Convention Centre
Tel: 204-957-4538
Email: services@wcc.mb.ca
Alternatively, you can also email the attached forms to services@wcc.mb.ca.
PLEASE NOTE: All orders are processed by phone, emails, or in person orders will be charged at Regular On-Site Price.
Exhibitor Badges
DEADLINE: January 27, 2025
We have implemented a new automatic badge system to simplify the request process. Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.
Visit the EXHIBITOR REGISTRATION PORTAL to register your booth staff for the Winnipeg Franchise Show 2025. You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account. Your Access Code will be emailed to the main contact from your company roughly 8-weeks before show date. Contact exhibitors@nationalevent.com if you did not receive your access code, please mention company name and show location.
Food Sampling
FORMS SUBMISSION DEADLINE: January 9, 2025
If you are planning on sampling food or beverage product(s) in your booth, please note there are two necessary forms to complete. Food samples are limited to a 2 oz. portion and beverage products to 4 oz.
- Please complete the FOOD SAMPLING AUTHORIZATION FORM and send it to both the RBC Convention Centre at services@wcc.mb.ca and emma@nationalevent.com .
For further inquiries or more information, contact Exhibitor Services:
Exhibitor Services
RBC Convention Centre
Tel: 204-957-4538
Email: services@wcc.mb.ca
2. Please complete the TEMPORARY FOOD SERVICE APPLICATION and send the completed application to emma@nationalevent.com. There is no fee involved.
Please ensure you are complying with the guidelines listed below & within the application. If you do not complete this form, and do not comply with the guidelines, you could be closed down if an inspector comes to the show.
FOOD SAMPLING AUTHORIZATION FORM
TEMPORARY FOOD SERVICE APPLICATION
GUIDELINES FOR FOOD SAMPLING
Franchise Show & Conference Schedule
FREE ADMISSION PASSES
Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass.
- Free Admission Pass: https://winnipegfranchiseshow.com/freetickets
- Generic Free Admission Coupon (.jpg): CLICK HERE
- Generic Free Admission Coupon (.pdf): CLICK HERE
You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email 2 weeks before the show from emma@nationalevent.com with your customized pass.
DEADLINE OF LOGO SUBMISSIONS: January 9, 2025
Hotel
HotelPlanner is one of the world’s top providers of individual, group, and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Book your hotel stay for the show through HotelPlanner.com. CLICK HERE for the best rates available: Winnipeg
Or
BOOKING DEADLINE: January 7, 2025
Rooms and discounted rate will only be held until the specified date.
Rooms will then be subject to availability at prevailing rates.
We have obtained a group rate of $199.00 + taxes for single or double occupancy at The Delta Hotels Winnipeg.
The Delta Hotels Winnipeg
350 St Mary Ave.
Winnipeg, MB
R3C 3J2
Reservations may be made online using this BOOKING LINK
To receive this rate, you must mention that you are with The National Franchise Show – Winnipeg when booking. Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.
Insurance
Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.
Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.
Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.
Insurance Supplier
If you do not already have insurance for the show, you may contact:
Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
info@exhibitorinsurance.com
Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes.
Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE
If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.
Lead Retrieval System
We offer a Lead Collection system at The National Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Our new seamless solution for attendees and exhibitors captures information on who they spoke to, takes notes, allows for quick follow up, and increases your ROI.
All exhibitors will have a personalized QR code on their badge which attendees can simply scan during a conversation.
Attendees will create a profile with their contact information. This will also create a QR code eBadge for attendees.
NOTE: If you have already selected lead retrieval upon registering, you do not need to reorder. If you are unsure if you have ordered, or have any questions, please contact Emma Barnes-Chow (emma@nationalevent.com).
Loading Docks
The loading dock is located in the northwest corner of the ground level, at the Edmonton Street & St. Mary Avenue. It is 36 inches off the ground to dock leveler and the overhead door is 10ft wide.
ALL DELIVERIES FOR THE SHOW ARE TO BE MADE SOLELY THROUGH THE EDMONTON AND ST. MARY STREET GROUND LEVEL LOADING DOCK.
The RBC Convention Centre will not accept shipments of any kind for trade show/exhibitions.
All materials should be consigned to the contracted display company for the show.
A Dockmaster will be on the first-floor loading dock. They will instruct you on where to park and where the freight elevator is located.
Please do not use the 3rd floor loading ramp due to another show moving in.
Dock level access is available. Dollies and a pump truck are available for your use. If you require a forklift please contact Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs. A charge may apply.
Move-in Instructions
Move-in Times: Friday February 7, 2025 12:00 pm – 6:00 pm
- All exhibitors must officially register before setting up. Please come to the show office and staff will direct you to your booth.
- It is strongly recommended that exhibitors are set up by Friday at 6pm as set up is not permitted during show hours.
- The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet. Hand-carried items only may be brought in on Saturday.
- Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.
Move-out Instructions
Move-out Times: Sunday February 9, 2025 4:00 pm – 8:00 pm
Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.
All material must be removed by 8:00 pm
Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.
Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to
prevent pilferage.
Parking
Exhibitors are encouraged to park off-site at public parking structures and keep indoor parking available for show attendees.
The RBC Convention Centre has two separate underground parking garages.
Rules & Regulations
Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance
Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.
Booth Display & Restrictions
- Diagram#1 shows the drapes that are provided as a part of your booth cost.
- Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
- No exhibit may exceed a maximum height of 8 ft.
- Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
- The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
- Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)
Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.
Signage
No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.
Carpet or Flooring
Carpet is provided within your booth space. If you would like to change the colour, you may order different flooring through our decorator at your own cost or you may bring your own. *Please be sure to review the Tape Restrictions below.
Tape (Floor, Wall, and Carpet Damage)
This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
EXHIBIT HALL TAPE USE:
Only Renfrew Double Coated Cloth Tape will be approved for use in the installation of carpeting in booths. This product is used and also sold by Central Display.
The Centre will require a representative of the Show Management Company (or the Show Manager), to make themselves available for a pre-ingress/post-egress facility inspection. A “clean” facility will be provided for each show, and it must be left in the same condition upon the show’s egress. In the event that the Centre must undertake extensive cleaning of any sort in the exhibit halls, these costs will be invoiced directly to the show/show management company, along with any costs, relative to the delay in the ingress of a succeeding show.
If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com)
Restrictions for Booth Installation
Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.
Demonstrations/Distributions
Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.
Fire Regulations
All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information regarding the Fire Code please contact Emma Barnes- Chow (emma@nationalevent.com )
Animals in the Show
The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exceptions. Please contact Emma Barnes-Chow (emma@nationalevent.com) regarding the necessary forms.
Helium Balloons
Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display.
Mechanical Conveyances
Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.
Non-Compliance
National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.
SHIPPING & DELIVERIES
Shipping Direct to Show: Friday, February 7, 2025
PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only. Your materials will be left at the dock until you arrive. To move your items to your booth space, pump trucks and dollies will be available at no charge. Should you require assistance or the use of a forklift, please contact Emma Barnes-Chow (emma@nationalevent.com) as charges may apply.
Please address shipments to:
Exhibitor Name, Booth #
c/o THE NATIONAL FRANCHISE SHOW – WINNIPEG
WINNIPEG CONVENTION CENTRE
375 YORK AVENUE
WINNIPEG, MB
R3C 3J3
The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;
Cross Connect Customs & Logistics
Email: info@crossconnectcl.com
Tel: 416-726-7229
TRANSPORTATION AND CUSTOMS FORMS
You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.
Pre-Show Shipping
If you choose the official show carrier as your freight carrier, they will warehouse materials for up to 30 days prior to the Show and deliver them to the show on move-in day.
To request a quote, please complete the below order form and email to:
Cross Connect Customs & Logistics
Email: info@crossconnectel.com
Tel: 416-726-7229
TRANSPORTATION & CUSTOM ORDER FORMS
Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.
Show Decorator (Furniture & Display Rental)
PRE-SHOW BOOKING DEADLINE: January 30, 2025
Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from
Central Display Ltd.
Phone: 204-237-3367
Email: info@centraldisplay.ca
Show Colours
- Booth Drapes: Black
- Booth Carpet: This venue has a multi-coloured carpet
NOTE: If you order outbound material handling from Central Display Ltd., your material must be left in your booth after the event for proper tagging and NOT at the loading dock.
Show Guide Ad & Sponsorship Opportunities
There are a number of ways to increase your brand awareness at our shows. Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence. For more information, please contact Nadine Thompson at nadine@nationalevent.com or 905-477-2677 ext. 229.
Telephone / Internet / WIFI
PRE-SHOW BOOKING DEADLINE: January 24, 2025
Enjoy Free TELUS Wi-Fi at the RBC Convention Centre. TELUS’ free and friendly Wi-Fi is open to everyone – not just TELUS customers. TELUS smartphones will automatically establish a secure connection to the #TELUSdirect network when they are in range. Non-TELUS customers can connect to #TELUS through a simple splash page to enjoy the same service.
-Turn on Wi-Fi
-select the #TELUS network
-open a browser
-enter your email
-accept terms
-click “submit”
-Happy browsing!
If you require a telephone or internet line in your booth, please click the link below and login to your account to place your service order online.
If this is your first time ordering from RBC Convention Centre Exhibitor Services, you must create a New User Account before you can place your first order. If you need assistance with our online ordering system, please contact:
Exhibitor Services
RBC Convention Centre
Tel: 204-957-4538
Email: services@wcc.mb.ca
Alternatively, you can also email the attached forms to services@wcc.mb.ca.
PLEASE NOTE: All orders are processed by phone, emails, or in person orders will be charged at Regular On-Site Price.
ONLINE ORDERING LINK
INTERNET TEXHNOLOGY SERVICES FORM
PAYMENT FORM
Tips for Success
Please review the "Tips for Success" PDF below for important information on how to make the most out of exhibiting with us!
Vehicles on Show Floor
All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.
Please contact Emma Barnes-Chow (emma@nationalevent.com) with vehicle make/model, height, width, length, and a picture for reference of the display vehicle for approval.
General Notes: Approved vehicles must enter through the front doors and then through Meeting room 5. Your vehicle must fit through a 6′.9″ high x 10.2″ wide door. Vehicles must be clean and dry before entering the building.
When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.
Motor vehicles or gasoline-powered equipment on display must be equipped with lock-on type gasoline tank caps and batteries are to be disconnected. Gasoline tanks must not be filled beyond the ¼ mark in order to allow for expansion of product. Vehicles unable to be equipped with lock-on type caps must have caps sealed in a manner acceptable to the Fire Department.
- Running of display vehicles during exhibit is prohibited unless approved by the Fire Department.
- Shows requiring vehicles to run as part of a performance or contest must fill vehicle outdoors from approved safety containers.
- Propane charged cylinders are not permitted on self-propelled vehicles or trailers on display inside buildings.
- If at any time an Inspector deems that equipment is being operated in a manner dangerous to public safety, he shall cancel the privilege of the exhibitor concerned.
Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.
Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.