fbpx
Select Page
OAS Toronto Exhibitor Manual

Welcome and thank you for choosing to be a participant in The National Franchise Show – Denver.

Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit.  Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service. 

The Show Office will be set up at the Colorado Convention Center, on Friday, September 12th at noon and management will be available to assist you for the duration of the Show. 

GENERAL INFORMATION

Show Location

Colorado Convention Center
Four-Season Ballroom 1-4 
700 14th Street
Denver, Colorado
80202 
Tel: 303-228-8000 

THIS IS A UNION FACILITY
Exhibitors are permitted to hand-carry their own materials in and out of the Colorado Convention Center through the front entrance ONLY (use of freight doors is NOT allowed). However, the use of any wheeled assistance—including wagons, dollies, or carts—is not allowed. Equipment such as the above must be handled by Union labor, provided through IATSE, Local No. 7. 

FACILITY UNION LABOR REQUIREMENTS
DECORATOR UNION POLICY

Show Dates & Times

Saturday, September 13, 2025 | 11:00 am – 5:00 pm
Sunday, September 14, 2025 | 11:00 am – 4:00 pm

Exhibitor Move-in Times

Friday, September 12, 2025| 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, September 14, 2025  | 4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Fax: (905) 477-7872

Exhibitor Coordinator

Emma Barnes – Chow 
905 477-2677 or (800) 891-4859 Ext 284 
Email: emma@nationalevent.com 

Exhibit Application Inclusions

Your exhibit application cost includes the following:  

  • Carpet 
  • 8 ft back drape   
  • 3 ft side drapes on each side of booth  
  • Up to 6 exhibitor badges   
  • Material handling for one (1) skid only (from loading docks to booth)   

Items such as tables, chairs, and electrical are NOT included. If you require these in your booth, you may rent from our official show vendors identified below in this Exhibitor Manual.   

All booth designs and activities must comply with the rules and regulations of the Show and Venue. 

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

AUDIO / VISUAL RENTALS

BOOKING DEADLINE: August 22, 2025

If you require audio visual equipment in your booth, please use the ORDERING LINK

If you have any questions, please contact:

IMAGE AUDIOVISUAL 
Email. CCCEvents@imageav.com
Tel: 303-228-8047

ONLINE ORDERING

Booth Backdrops

If you require a pop-up banner or backdrop, please contact:

EZ Backdrops
Phone: 678-717-1222
Email: angie@ezbackdrops.com
http://www.ezbackdrops.com/

BOOTH CLEANING

PRE-SHOW BOOKING DEADLINE: August 29, 2025

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming, please fill in the forms below and send them to: 

LVE
Email: exhibitorservices@lvexpo.com
Fax: 702-248-4113

If you need any assistance, please contact the LVE Exhibitor Services Department by calling 888-989-3976, Monday – Friday 7:30am – 4:00pm PS

NOTE: Exhibitors will also be receiving login information to an online ordering platform from LVE if online ordering is preferred.

BOOTH CLEANING FORM
PAYMENT FORM
ONLINE ORDERING

BOOTH INSTALLATION & DISMANTLING

BOOKING DEADLINE: August 29, 2025

Should you require assistance setting up or dismantling your booth, please fill in the forms below and send them to: 

LVE
Email: exhibitorservices@lvexpo.com
Fax: 702-248-4113
Tel: 888-989-3976

If you need any assistance, please contact the LVE Exhibitor Services Department by calling 888-989-3976, Monday – Friday 7:30am – 4:00pm PS

NOTE: Exhibitors will also be receiving login information to an online ordering platform from LVE if online ordering is preferred.

BOOTH INSTALLATION & DISMANTLE ORDER FORM
PAYMENT FORM
ONLINE ORDERING

 

THIS IS A UNION FACILITY
Exhibitors are permitted to hand-carry their own materials in and out of the Colorado Convention Center through the front entrance ONLY (use of freight doors is NOT allowed). However, the use of any wheeled assistance—including wagons, dollies, or carts—is not allowed. Equipment such as the above must be handled by Union labor, provided through IATSE, Local No. 7. 

Please arrange Dollie Service and Union labor with the decorator, LVE. Shipments larger than 2 cartloads are not eligible for cartload service and are subject to material handling charges.  

FACILITY UNION LABOR REQUIREMENTS
DECORATOR UNION POLICY

Electrical

PRE-SHOW BOOKING DEADLINE: August 28 , 2025

Electrical is not supplied to your booth.

If you require an electrical hookup, please complete the ONLINE ORDERING or complete the ELECTRICAL ORDER FORM   

 If you have any questions, please contact: 

Hunter Downing
Email: hdowning@denverconvention.com  

OR  

Exhibitor Services
Tel: (303) – 228-8027 

ONLINE ORDERING
ELECTRICAL ORDER FORM
PAYMENT POLICY  

Exhibitor Badges

BOOKING DEADLINE: September 5, 2025

Exhibitors are provided with up to a maximum of 6 personalized name badges based on the size of your booth. Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show. 

Visit the Exhibitor Registration Postal to register your booth staff for the Denver Franchise Show.  You can visit this portal at any time to manage your company’s staff badges. You will need to enter your Access Code to manage your company’s account.  Your Access Code will be emailed to the main contact from your company roughly 8-weeks before show date.  Contact exhibitors@nationalevent.com if you did not receive your access code. 

Federal ID Number

The Federal ID Number for the venue is 23-2511871. You will require this number to clear customs.

Food Sampling

PRE-SHOW BOOKING DEADLINE: August 14, 2025

If you are planning on sampling food or beverage product in your booth, please review the steps below.

Food samples are limited to 2 oz. portions and non-alcoholic beverage samples are limited to a 4 oz. portion.

1. Please review the VENUE SAMPLING POLICIES.  

2. Please complete the VENUE SAMPLING FORM and send it to both emma@nationalevent.com and Hannah.Combs@Sodexo.com  

3. Please complete the VENUE LIABILITY & DEMO WAIVER and send it to both emma@nationalevent.com and Hannah.Combs@Sodexo.com 
 

VENUE SAMPLING POLICIES
VENUE SAMPLING FORM 
VENUE LIABILITY & DEMO WAIVER

Franchise Show & Conference Schedule

Franchise Development Conference - Let's Grow 2025 US 

FREE ADMISSION PASSES

Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass. 

Furniture (Show Decorator)

PRE-SHOW BOOKING DEADLINE: August 29, 2025

Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the show decorator:

LVE 
Email: exhibitorservices@lvexpo.com  
Fax: 702-248-4113 

If you need any assistance, please contact the LVE Exhibitor Services Department by calling 888-989-3976, Monday – Friday 7:30am – 4:00pm PS

Show Colours

– Booth Drapes: Black
– Carpet: TBD (facility is carpeted)

NOTE: Exhibitors will also be receiving login information to an online ordering platform from LVE if online ordering is preferred.

FURNITURE ORDER FORM
PAYMENT FORM
ONLINE ORDERING

Hotel

BOOKING DEADLINE: August 12, 2025

Rooms and discounted rate will only be held until the specified date.
Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $249+ taxes and fees at the Embassy Suites.   

Embassy Suites  
1420 Stout Street  
Denver, CO  
80202   

Reservations may be made by BOOKING ONLINE HERE.  

Make sure to mention The National Franchise Show – Denver. Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking. 

Insurance

Insurance for booth/show 
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”. 

Transportation Insurance 
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments. 

Liability 
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings. 

Insurance Supplier

If you do not already have insurance for the show, you may contact: 

Exhibitor Insurance 
Phone: 905-695-2971 
Toll Free: 1-866-836-9066 
Email: info@exhibitorinsurance.com  

Exhibitor Insurance Brokers.com is offering a special price for the show at $139 + taxes.  
Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE

If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com  

EXHIBITOR INSURANCE FORM 

Lead Retrieval System

We have implemented a NEW Lead Collection System at The National Franchise Show.

All attendees will now be badged! Attendees will have to register and obtain their QR name badge before stepping on the show floor, making it even easier for you to scan and capture their information!

FOR MORE INFORMATION ON HOW THIS WORKS
TO ORDER LEAD RETRIEVAL   (NOTE: you will need your access code to login, please contact emma@nationalevent.com if you require assistance)

Loading Docks

Freight elevator is 12’ wide, 20’ deep, and 10’ high with a 20,000 lb load capacity.  The Load-in door to the ballroom is 9’ X 9’.  

Docks #17 and #18 are the Four-Season Ballrooms assigned docks

 

THIS IS A UNION FACILITY
Exhibitors are permitted to hand-carry their own materials in and out of the Colorado Convention Center through the front entrance ONLY (use of freight doors is NOT allowed). However, the use of any wheeled assistance—including wagons, dollies, or carts—is not allowed. Equipment such as the above must be handled by Union labor, provided through IATSE, Local No. 7. 

FACILITY UNION LABOR REQUIREMENTS
DECORATOR UNION POLICY

Move-in Instructions

Move -in Times:          Friday, September 12, 2025        12:00 pm – 6:00 pm

  • All exhibitors must officially register before setting up. Please come to the show office and staff will direct you to your booth.
  • All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
  • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

If you require a forklift to move material from the dock to your booth, a manual forklift will only be available from 10am-2pm, and dollies and carts will only be available from 12pm-6pmIf you have excessive forklift requirements, please contact Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs. A charge may apply.

THIS IS A UNION FACILITY
Exhibitors are permitted to hand-carry their own materials in and out of the Colorado Convention Center through the front entrance ONLY (use of freight doors is NOT allowed). However, the use of any wheeled assistance—including wagons, dollies, or carts—is not allowed. Equipment such as the above must be handled by Union labor, provided through IATSE, Local No. 7. 

FACILITY UNION LABOR REQUIREMENTS
DECORATOR UNION POLICY

 

Move-out Instructions

Move -Out Times:        Sunday, Septmeber 14, 2025       4:00 pm – 8:00 pm

All Freight Carriers MUST check in with LVE (the show decorator) by 6:30 PM 
All Freight MUST be cleared from the facility by 7:30 PM 

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited. 

All material must be removed by 8:00 pm

Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked-up or refused by carriers. Should this occur, you will be responsible for any charges incurred 

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.  

NOTE:  All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock.   Please provide our sales staff onsite with your paperwork before leaving the show site.    

THIS IS A UNION FACILITY

FACILITY UNION LABOR REQUIREMENTS
DECORATOR UNION POLICY

Parking

There is paid parking at the venue, parking is limited in the parking garage, and is available at a first come, first serve basis. Exhibitors are not provided parking. Information regarding their parking garage can be found on their website HERE.

PARKING INFORMATION
PARKING MAP

Rules & Regulations

Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance

Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.

 

Booth Display & Restrictions

  • Diagram#1 shows the drapes that are provided as a part of your booth cost.
  • Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
  • No exhibit may exceed a maximum height of 8 ft.
  • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
  • The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
  • Any exceptions to this must have pre-approval from Emma Barnes-Chow (emma@nationalevent.com)   

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show. 

Signage

No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space. 

Carpet or Flooring

Carpet is provided within your booth space.  If you would like to change the color, you may order different flooring through our decorator at your own cost or you may bring your own. *Please be sure to review the Tape Restrictions below. 

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.

It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

  • Polyken 105c LPDE
  • Scapa 274004
  • DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles. 

If you would like to install your carpet on top of the existing carpet, please contact Emma Barnes-Chow (emma@nationalevent.com 

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead. 

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval. 

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws. 

National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information regarding the Fire Code please contact Emma Barnes-Chow (emma@nationalevent.com) 

FIRE AND GENERAL PROCEDURES
FIRE REGULATIONS

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog. Permission must be obtained from the facility for any exception. Please contact Emma Barnes-Chow (emma@nationalevent.com)    

ANIMAL POLICY 

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emma Barnes-Chow (emma@nationalevent.com) if you wish to use helium balloons in your display. 

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management. 

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in the ejection of the offending exhibitor or in the closing of his/her exhibit. 

SHIPPING & DELIVERIES

Shipping Direct To Show: Friday, September 12, 2025

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  This is a union facility. Shipments larger than 2 cartloads are not eligible for cartload service and are subject to material handling charges.  

DECORATOR UNION POLICY

If you require a forklift to move material from the dock to your booth, a manual forklift will only be available from 10am-2pm, and dollies and carts will only be available from 12pm-6pmIf you have excessive forklift requirements, please contact Emma Barnes-Chow (emma@nationalevent.com) to discuss your needs. A charge may apply.

PLEASE NOTE: After freight is packed at the end of the show it must be moved to the dock area for pick up. Freight that is left on the show floor will incur a handling fee.

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

HAUListic
Tel: (859) 254-4112 or (800) 388-4112
Email: LEX@shiphaulistic.com

HAUListic SHIPPPING ORDER FORMS

You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.   

DIRECT SHIPPING INFORMATION & LABELS

Pre-Show Shipping

Advanced Warehouse shipments will be accepted from August 11th through September 11th.

All Shipments are required to have certified weight tickets.
Material handling charges apply to all shipments.

Warehouse receiving hours are from 8:00 a.m. to 3:30 p.m., Monday – Friday (Excluding Holidays). 

SHIPPING INFORMATION & LABELS
PAYMENT FORM

If you have any questions, please contact:

LVE
Email: exhibitorservices@lvexpo.com
Fax: 702-248-4113 

Show Decorator (Furniture & Display Rental)

PRE-SHOW BOOKING DEADLINE: August 29, 2025

Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the show decorator.

LVE 
Email: exhibitorservices@lvexpo.com  
Fax: 702-248-4113 

If you need any assistance, please contact the LVE Exhibitor Services Department by calling 888-989-3976, Monday – Friday 7:30am – 4:00pm PS

Show Colours

– Booth Drapes: Black
– Carpet: TBD (facility is carpeted)

NOTE: Exhibitors will also be receiving login information to an online ordering platform from LVE if online ordering is preferred.

FURNITURE ORDER FORM
PAYMENT FORM
ONLINE ORDERING

Show Guide Ad & Sponsorship Opportunities

Stand Out at The Franchise Show
Boost your brand visibility with show advertising and customizable sponsorships designed to maximize your exposure before, during, and after the event.

  • Our Show Guides are handed to every attendee and taken home—keeping your brand top of mind long after the show ends.
  • Sponsorships: From onsite branding to digital promos, we offer a range of opportunities to help you connect with serious prospects.

Interested? Let’s find the right fit for your brand. Contact Michael Hyam at michael@nationalevent.com or 905-477-2677 ext. 270 for more details.

Telephone / Internet / WIFI

PRE-SHOW BOOKING DEADLINE: August 28 , 2025

Please Note: This venue only has paid WIFI. 

If you require a telephone  or internet line, or access to WIFI in your booth, please complete the ONLINE ORDERING or the order forms below.

If you have any questions, please contact: 

Hunter Downing
Email: hdowning@denverconvention.com  

OR  

Exhibitor Services
Tel: (303) – 228-8027 

ONLINE ORDERING
INTERNET ORDER FORM 
TELEPHONE ORDER FORM 
PAYMENT POLICY  

Tips for Success

Please review the "Tips for Success" PDF below for important information on how to make the most out of exhibiting with us! 

TIPS FOR SUCCESS

Vehicles on Show Floor

All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.   

Please contact Emma Barnes-Chow (emma@nationalevent.com) and provide pictures and specifics (make, model, dimensions) of the vehicle you would like to display for approval and to arrange arrival time. 

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.  

When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense. 

1. Fuel tanks must have less than 1/4 tank of fuel or less than 5 gallons, whichever is less.

2. Fuel caps must be taped/sealed completely around to prevent escaping vapors. Fueling and de-fueling cannot take place on premises. 

3. At least one battery cable shall be removed from the batteries used to start the vehicle engine. The disconnected battery cable shall then be taped. 

4. Vehicles shall not be moved during exhibit hours.  

Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.