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OAS Toronto Exhibitor Manual

Welcome and thank you for choosing to be a participant in The Franchise Show – Miami.

Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit.  Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.

The Show Office will be set up at the Miami Airport Convention Center, on Friday, March 15, 2024 at noon and management will be available to assist you for the duration of the Show.


Show Location

Miami Airport Convention Center
West Hall 
711 NW 72nd Ave
Miami, FL
Tel: (305)261-3800

Show Dates & Times

Saturday, March 16, 2024 | 11:00 am – 5:00 pm
Sunday, March 17, 2024 | 11:00 am – 4:00 pm

Exhibitor Move-in Times

Friday, March 15, 2024 | 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, March 17, 2024 | 4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Fax: (905) 477-7872

Exhibitor Coordinator

Emma Barnes – Chow
905 477-2677 or (800) 891-4859 Ext 284
Email: emma@nationalevent.com

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.



BOOKING DEADLINE: February 25, 2024 

If you require audio visual equipment in your booth, you may order from AVMS through the Convention Center. 

Please contact macc@averproductions.com  and andrew@averproductions.com to discuss your needs and costs.


Booth Backdrops

If you require a pop-up banner or backdrop, please contact:

EZ Backdrops
Phone: 678-717-1222
Email: angie@ezbackdrops.com


BOOKING DEADLING: February 19, 2024 

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming or Sanitization please contact;

Vista Convention Services
Phone: (305) 673-1123
Fax: (305) 673-8713



BOOKING DEADLING: February 19, 2024 

Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.

Should you require assistance setting up or dismantling your booth, please submit the below forms to;

Vista Convention Services
Phone: (305) 673-1123
Fax: (305) 673-8713

If you wish to rent furniture or have an outside decorator set up your booth please fill out the Third Party Decorator forms below to gain approval. This facility is unionized and requires all outside contractors to be approved. 





Electrical is not supplied to your booth. If you require an electrical hookup please contact:

Miami Airport Convention Center
Phone: 305 261-3800
Fax: 305-260-8954
Email: redcoat@doubletreemacc.com



Exhibitor Badges


We have implemented a new automatic badge system to simplify the request process. Please follow this link below to complete your badge request form. You will receive a confirmation email upon completion.

Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth.

10×10 booth – 3 booth staff
10×20 booth – 5 booth staff
300 feet or larger – 7 booth staff

Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.


Federal ID Number

 The Federal ID Number for the venue is 20-3810215.  You will require this number to clear customs.

Food Sampling

SUBMISSION DEADLINE: February 16, 2024

NOTE: All food and beverage samplers are required to have insurance for the event. Please note venue only allows company to sample food if they are the manufactures of the product. Please email a copy of your insurance and business license to Haelee@nationalevent.com

If the exhibitors are sampling their own food than a COI will only be required. If they are bringing in food from a local business-like Panera Bread etc. than a COI  is required and a $500 penalty fee will be applied.

Please email haelee@nationalevent.com if you are planning on sampling food or beverages at the event. Please include what you are serving, what equipment will be used, and where the product is made. We will email the information over to public health and they will reach out to you directly.

If you have any questions please email :
Chi, Maurice Maurice.Chi@myfloridalicense.com

  • The inspector will be onsite for the show to inspect the sampling exhibitors and to issue permits.
  • The Florida license requirement for a three day or less event is $91 per exhibitor, or companies can obtain an annual temporary event license for $456.

If exhibitors are restaurant operators or a food mobile dispensing vehicle operator from the state of Florida, you must have your current and original DBPR license available; otherwise they will be charged a temporary event license fee.

Payment will be taken day-of.  Only money orders or cashier’s check can be accepted. No cash, personal checks, or credit cards.

Set up must include but not limited to the following:

  • Overhead protection for food handling areas– example, tent or trailer.
  • A hand wash set up with soap and disposable paper towels.
  • Disposable gloves.
  • A set up for washing, rinsing, and sanitizing. Three compartment sink or equivalent.
  • Enough potable water for hand washing and washing equipment.
  • Refrigeration, and/or enough ice to keep cold food at 41 F or below – for the entire day.
  • A set up to keep food hot at 135 F or above- ie. steam table, sternos, chaffing pans, etc. (if keeping hot foods)
  • Sneeze guards or plastic wrap set up to protect displayed food from contaminations.
  • Fire extinguishers – minimum of a 2A10BC fire extinguisher and K Class type extinguisher if using a fryer




Raise awareness and let people know you will be at The National Franchise Show! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media. Please share the registration link below for free passes or download a copy of our generic FREE Admission Pass.

Free Admission Pass: https://miamifranchiseshow.com/freetickets

  • Generic Free Admission Coupon (.jpg): click here
  • Generic Free Admission Coupon (.pdf) click here

You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please complete the form below and  upload a high-resolution logo (.jpg, .eps, .pdf format accepted). You will receive an email from emma@nationalevent.com with your customized pass.




BOOKING DEADLINE: February 14, 2024 

Rooms and discounted rate will only be held until the specified date.  Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $189.00  at The DoubleTree by Hilton Miami Airport & Convention Center

The DoubleTree by Hilton Miami Airport & Convention Center
711 NW 72nd Ave
Miami, FL

Book reservations by using this link: https://www.hilton.com/en/attend-my-event/miamadt-90r-85208dd4-ff10-4209-8d2c-ffb3e2d37e3c/

To receive this rate you must mention that you are with The National Franchise Show  when booking.  Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.


Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

Insurance Supplier
If you do not already have insurance for the show, you may contact:

Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066

Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes. Please click on the link here to access their form: 

If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.


Lead Retrieval System

Details coming soon. 

Loading Docks

Please note that the Loading Docks is located 777 NW 72nd Avenue Miami, FL 33126.

Dock level access is available. Dollies and a pump truck will be available for your use. If you require a forklift to move material from the dock to your booth, a forklift will be available to you.  However, if you have excessive forklift requirements, please speak with your sales representative to discuss your needs.  A charge may apply.

Move-in Instructions

Move -in Times:          Friday  March 15, 2024        12:00 pm – 6:00 pm

  • All exhibitors must officially register before setting up.  
  • All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
  • The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet.  Hand-carried items only may be brought in on Saturday.
  • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

Move-out Instructions

Move -Out Times:         Sunday March 17, 2024        4:00 pm – 8:00 pm

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited

All material must be removed by 8:00 pm

Items left on the show floor after move-out time will be forced off the floor. Show Management reserves the right to reroute shipments that are not picked up or refused by carriers. Should this occur, you will be responsible for any charges incurred.

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to
prevent pilferage.

All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving he show site.


Self – parking is available onsite. Please see rates below base on size of vehicle. 


Rules & Regulations

Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance

Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.


Booth Display & Restrictions

  • Diagram#1 shows the drapes that are provided as a part of your booth cost.
  • Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
  • No exhibit may exceed a maximum height of 8 ft.
  • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
  • The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
  • Any exceptions to this must have pre-approval from Haelee Jones (haelee@nationalevent.com 

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.


No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

Carpet or Flooring

Carpet or Flooring is mandatory for all exhibits. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

  • Polyken 105c LPDE
  • Scapa 274004
  • DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

If you would like to install your carpet on top of the existing carpet, please contact Haelee Jones (haelee@nationalevent.com 

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.


Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.
National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Haelee Jones (haelee@nationalevent.com 

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog for the blind. Permission must be obtained from the facility for any exception. Please contact Haelee Jones (haelee@nationalevent.com ) regarding approval and the necessary forms.

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Haelee Jones (haelee@nationalevent.com )  if you wish to use helium balloons in your display.

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.


National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.


Shipping Direct To Show: Friday March 15, 2024

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact your sales rep as charges may apply.

If you are using FEDEX please note it will be delivered to the MACC FedEx in house office, Exhibitors will need to retrieve the items themselves and pay the FedEx fee.

The most cost effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

(859) 254-4112


Please address shipments to:
The National Franchise Show 2024
Company name & Booth number
c/o Vista South Convention Services
Miami Airport Convention Center, West Hall
711 NW 72nd Ave
Miami, FL

Pre-Show Shipping
Shipments to Advanced Warehouse can start to be received by February 5, 2024 and deadline will be March 12, 2024

Shipments received after the deadline of March 12, 2024 you will be charged an additional 25% surcharge.

Shipments received after 3:30pm will be charged an overtime rate. Advanced warehousing receiving hours are Monday through Friday, 8am – 3:30pm

To request a quote for Advanced Shipping, please contact: Vista South Convention Services cgriffin@vistasouthcs.com

Be sure your shipment is labeled clearly.


Show Decorator (Furniture & Display Rental)

BOOKING DEADLINE: February 19, 2024

Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from

Vista Convention Services
Phone: (305) 673-1123
Fax: (305) 673-8713

Show Colours

  • Booth Drapes : Black
  • Aisle Carpet : Tuxedo Grey
  • Booth Carpet: Tuxedo Grey

If you wish to rent furniture or have an outside decorator set up your booth please fill out the Third Party Decorator forms below to gain approval. This facility is unionized and requires all outside contractors to be approved. 



Show Guide Ad & Sponsorship Opportunities

There are a number of ways to increase your brand awareness at our shows.  Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence.  For more information, please contact Michael at michael@nationalevent.com or 905-477-2677 ext. 270.

Telephone / Internet / WIFI


Individual WiFi available online with credit card ($12.95 / day – No Setup Fee)

If you require an internet or telephone hookup please contact:

Miami Airport Convention Center
Phone: 305-967-6638
Email: accounting@nconnections.com


Tips for Success

Please review the "Tips for Success" PDF below for important information on how to make the most out of exhibiting with us! 


Vehicles on Show Floor

APPROVAL DEADLINE: February 15, 2024 

All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.  Please contact Haelee Jones (haelee@nationalevent.com )  to arrange arrival time if you want to display a vehicle.

All motorized vehicles must have less than two (2) gallons of fuel remaining in the tank.  A locking gas cap must be installed or the tank must be disconnected and taped to avoid spark potential.

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.

Exhibitors must provide a set of keys, the contact name, and phone number of the person responsible to remove the vehicle(s) to Show Management.