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OAS Toronto Exhibitor Manual

Welcome and thank you for choosing to be a participant in The National Franchise Show – Denver.

Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.

The Show Office will be set up at the Colorado Convention Center, on Friday, November 3, 2023 at noon and management will be available to assist you for the duration of the Show.

Table of Content

GENERAL INFORMATION

Show Location

Colorado Convention Center
Mile High Ballroom
700 14th Street
Denver, CO
80202
USA

This is a union facility, Exhibitors can bring in hand – carried material in and out of the facility any materials for delivery i.e. dollies, fork lifts, will be handled by labor through IATSE Local. All material needing a Dollie will need to be brought in by Union labor. Please arrange Dollie service and union labor with decorator coast to coast.

UNION LAWS

Show Dates & Times

Saturday, November 4, 2023 | 11:00 am – 5:00 pm
Sunday, November 5, 2023 | 11:00 am – 4:00 pm

Exhibitor Move-in Times

Friday, November 3, 2023| 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, November 5, 2023  | 4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Fax: (905) 477-7872

Exhibitor Coordinator

Emily Huang
905 477-2677 or (800) 891-4859 Ext 284
Email: emily@nationalevent.com

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.

CHECKLIST

AUDIO / VISUAL RENTALS

BOOKING DEADLINE: October 21, 2023

If you require audio visual equipment in your booth, please place your order online here; https://imageav.formstack.com/forms/order_form

You may also fill out the form below.

AUDIO VISUAL ORDER FORM

Please return your form to and if you have any questions, please contact:

Image Audio Visual
Tel: 303-758-1818
Email. CCCEvents@imageav.com

BOOTH CLEANING

PRE-SHOW BOOKING DEADLINE: October 23, 2023

Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please contact;

Coast to Coast Trade Show Services
Tel: 303-991-2791
Fax: 303-991-2794
Email: exhibitservices@coasttocoasttss.com

BOOTH CLEANING FORM
PAYMENT FORM

 

BOOTH INSTALLATION & DISMANTLING

PRE-SHOW BOOKING DEADLINE: October 23, 2023

Should you require assistance setting up or dismantling your booth, please submit the below forms to;

Coast to Coast Trade Show Services
Tel: 303-991-2791
Fax: 303-991-2794
Email: exhibitservices@coasttocoasttss.com

BOOTH INSTALLATION & DISMANTLE ORDER FORM
PAYMENT FORM

This is a union facility, Exhibitors can bring in hand – carried material in and out of the facility any materials for delivery i.e. dollies, fork lifts, will be handled by labor through IATSE Local. All material needing a Dollie will need to be brought in by Union labor. Please arrange Dollie service and union labor with decorator coast to coast. 

UNION LAWS
THIRD PARTY CONTRACTOR

Electrical

BOOKING DEADLINE: October 20 , 2023

Electrical is not supplied to your booth. If you require an electrical hookup, you can avoid a 20% surcharge by placing an order online: 

ORDER ONLINE HERE
ONLINE INSTRUCTIONS

Alternatively, you may fill out the form below.

ELECTRICAL ORDER FORM

If you have any questions, please contact:

Colorado Convention Center Exhibitor Services
303-228-8027
eorders@denverconvention.com

PAYMENT POLICY

Exhibitor Badge

BOOKING DEADLINE: October 20, 2023

We have implemented a new automatic badge system to simplify the request process. Please follow the link below to complete your badge request. You will receive a confirmation email upon completion.

Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth.

10×10 booth – 3 booth staff
10×20 booth – 5 booth staff
300 feet or larger – 7 booth staff

Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.

ONLINE ORDERING LINK

Exhibitor Parking

Parking is limited in the parking garage and is available at a first come, first serve basis. Exhibitors are not provided parking. Information regarding their parking garage can be found on their website here.

PARKING INFORMATION

EZ Backdrops

If you require a pop-up banner or backdrop, please contact:

EZ Backdrops
Phone: 678-717-1222
Email: angie@ezbackdrops.com
http://www.ezbackdrops.com/

Federal ID Number

The Federal ID Number for the venue is 23-2511871. You will require this number to clear customs.

Food Sampling

PRE-SHOW BOOKING DEADLINE: October 20, 2023

If you are planning on sampling food or beverage product in your booth, please note the mandatory forms below.

Food samples are limited to 2 oz. portions and dry snack samples are limited to ½ once portions (i.e potato chips, pretzels, nuts, popcorn).
Non-alcoholic beverage samples are limited to a 4 oz. portion.

1. Please complete the Food Sampling Form and Liability Waiver below. Once filled out, return it to Jeanette.Finley@sodexo.com or mail it to:

Centerplate Catering
700 14th Street
Denver, CO 80202
Fax : (303) 228-8212

2. Please send a copy of your completed forms and a copy of your event insurance to emily@nationalevent.com

FOOD SAMPLING FORM
LIABLITY WAIVER

FREE ADMISSION PASSES

Raise awareness and let people know you will be at the Franchise Expo! Increase traffic to your booth by sharing free admission passes to the event. There is no limit to the number of FREE Admission Passes you may share to your email database, as well as on social media.

You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please email emily@nationalevent.com with a high-resolution logo (.jpg, .eps, .pdf format accepted).

Hotel

BOOKING DEADLINE: October 3, 2023

Rooms and discounted rate will only be held until the specified date.  Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $199.00 + taxes for single or double occupancy at the Embassy Suites Denver Downtown. 

Embassy Suites Denver Downtown
1420 Stout St.
Denver, CO
80202

Reservations may be made by BOOKING ONLINE HERE.

To receive this rate, you must mention that you are with The Franchise Show when booking. Rates cannot be changed at check-in/check-out times if you fail to identify your affiliation at the time of booking.

Insurance

Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Liability
Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

Insurance Supplier
If you do not already have insurance for the show, you may contact:

Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066
info@exhibitorinsurance.com 

Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes. Please click on the link here to access their form: ONLINE EXHIBITOR INSURANCE

If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com.

EXHIBITOR INSURANCE FORM

Lead Retrieval System

We offer a Lead Collection system at the National Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Attendees contact info (name, email and cell if provided) will be pre-populated into the software to make your lead collection easy on-site and your post-show follow-up effortless.

Please send your completed order form to emma@nationalevent.com  if you would like to sign up for this system.

Please note: This is not a complete list of attendees. It is a lead retrieval service to help you capture leads quickly and accurately.

Please note: If you have already selected lead retrieval upon registering, you do not ned to fill out a form.

LEAD RETRIEVAL ORDER FORM
HOW TO COLLECT LEADS

Loading Docks

Please note that docks A & B (lower level docks) will be available. The ramp is 81” wide and the dock is 11’2” wide.

This is a union facility, Exhibitors can bring in hand – carried material in and out of the facility any materials for delivery i.e. dollies, fork lifts, will be handled by labor through IATSE Local. All material needing a Dollie will need to be brought in by Union labor. Please arrange Dollie service and union labor with decorator coast to coast.

UNION LAWS

Directions and a map for the loading docks are available below:
LOADING DOCK DIRECTIONS AND MAP

Move-in Instructions

Move -in Times:          Friday November 3, 2023        12:00 pm – 6:00 pm

  • All exhibitors must officially register before setting up. Please come to the show office and staff will direct you to your booth.
  • All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
  • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

This is a union facility, Exhibitors can bring in hand – carried material in and out of the facility any materials for delivery i.e. dollies, fork lifts, will be handled by labor through IATSE Local. All material needing a Dollie will need to be brought in by Union labor. Please arrange Dollie service and union labor with decorator coast to coast.

UNION LAWS

Move-out Instructions

Move -Out Times:        Sunday November 5, 2023       4:00 pm – 8:00 pm

Please note that move-out will begin once the show has closed, the aisles are cleared. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited.

All material must be removed by 8:00 pm

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to prevent pilferage.

Rules & Regulations

Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance

Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.

 

Booth Display & Restrictions

  • Diagram#1 shows the drapes that are provided as a part of your booth cost.
  • Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
  • No exhibit may exceed a maximum height of 8 ft.
  • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
  • The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
  • Any exceptions to this must have pre-approval from Emily (emily@nationalevent.com

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.

Signage

No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

Carpet or Flooring

Carpet or Flooring is mandatory for all exhibits. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

  • Polyken 105c LPDE
  • Scapa 274004
  • DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

If you would like to install your carpet on top of the existing carpet, please contact Haelee Jones (haelee@nationalevent.com)

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.

Demonstrations/Distributions

Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, State, and City Fire Laws.

National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. Any planned use of open flame, heating appliances, Canopies/ tents, any flammable liquid or items must have DFD approval. Please email emily@nationalevent.com with request.

Animals in the Show

Please read through the animal protocols in the document attached blow:

ANIMAL PROTOCOLS

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emily (emily@nationalevent.com) if you wish to use helium balloons in your display.

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.

Non-Compliance

National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.

SHIPPING & DELIVERIES

Shipping Direct To Show: Friday November 3, 2023

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact Emily (emily@nationalevent.com) as charges may apply.

PLEASE NOTE: After freight is packed at the end of the show it must be moved to the dock area for pick up. Freight that is left on the show floor will incur a handling fee.

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our Official Show Carrier;

HAUListic
Tel: (859) 254-4112 or (800) 388-4112
Fax: (859) 253-9137
Email: LEX@shiphaulistic.com

SHIPPING FORMS

Please address shipments to:
Company name Booth number
The Franchise Show
Colorado Convention Center
Mile High Ballroom
700 14th Street
Denver, CO
80202

Pre-Show Shipping

To request a quote, please complete the below order form and send to:

Coast to Coast
Phone: 303-991-2791 Fax: 303-991-2794
exhibitservices@coasttocoasttss.com

Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.

ADVANCED SHIPPIING FORMS

You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.

Show Decorator (to order tables, chairs, accessories, etc.)

PRE-SHOW BOOKING DEADLINE: October 23, 2023

Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from the show decorator.

Coast to Coast Trade Show Services
Tel: 303-991-2791
Fax: 303-991-2794
Email: exhibitservices@coasttocoasttss.com

Show Colours

  • Booth Drapes : Black
  • Aisle and Booth Carpet: TBD

THIRD PARTY CONTRACT
FURNITURE ORDER FORM
PAYMENT FORM

Show Guide Ad & Sponsorship Opportunities

There are a number of ways to increase your brand awareness at our shows.  Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence.  For more information, please contact Michael at michael@nationalevent.com or 905-477-2677 ext. 270.

Telephone / Internet / WIFI

PRE-SHOW BOOKING DEADLINE: October 20, 2023

If you require a telephone, hard wire internet,  or WIFI you can place your order directly with the Colorado convention center via online book online and avoid 20 % surcharge.

ONLINE BOOKING LINK

Alternatively, you may fill out the form below.

TELEPHONE ORDER FORM

If you have any questions, please contact:
Colorado Convention Center Exhibitor Services
303-228-8027
eorders@denverconvention.com

PAYMENT POLICY

Vehicles on Show Floor

Vehicles entering the ballroom much receive a DFD (Denver Fire Department) permit. Please read through the vehicle access information below regarding vehicle guidelines. You may reach out to Emily (emily@nationatevent.com) if you are interested in bringing a vehicle onto the show floor.  

VEHICLE ACCESS INFORMATION