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OAS Toronto Exhibitor Manual

Welcome and thank you for choosing to be a participant in The National Franchise Show – Tampa.

Please take a moment to read the exhibitor manual, which will provide you with all of the necessary information for the preparation and installation of your exhibit. Processing your orders at your earliest convenience will allow us and the service-contractors time to provide you with the best possible rates & service.

The Show Office will be set up at the Tampa Convention Center, on Friday November 10, 2023, at noon and management will be available to assist you for the duration of the Show.

Table of Content


Show Location

Tampa Convention Center 
Central Hall  
333 South Franklin Street 
Tampa, FL  

Show Dates & Times

Saturday, November 11, 2023 | 11:00 am – 5:00 pm
Sunday, November 12, 2023 | 11:00 am – 4:00 pm

Exhibitor Move-in Times

Friday, November 10, 2023 | 12:00 pm – 6:00 pm

Exhibitor Move-Out Dates & Times

Sunday, November 12, 2023 | 4:00 pm – 8:00 pm

Produced By

National Event Management
Suite #102
260 Town Centre Blvd.,
Markham ON
L3R 8H8
Tel: (905) 477-2677 or (800) 891-4859
Fax: (905) 477-7872

Exhibitor Coordinator

Emily Huang
905-477-2677 or 800-891-4859 Ext 283

Exhibitor Checklist

Please print a copy of this checklist to assist you in planning for the Show. To take advantage of “early booking discounts” please note booking deadlines.



BOOKING DEADLINE: October 24, 2023

If you require audio-visual equipment in your booth, please use this online ordering link:


Orders received after the pre-show booking deadline may be subject to additional charges.

If you have any questions, please contact:

Encore Exhibitor Services



Exhibitors are responsible for maintaining their own booth space. If you require in-booth vacuuming please see below:  

GEMS Gilbert Exposition Management Services
Cathy Gilbert
(407) 438-5002 x 113 


You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: cathy@gemsevents.com 





Should you require assistance setting up or dismantling your booth, these services can be ordered from: 

GEMS Gilbert Exposition Management Services
Cathy Gilbert
(407) 438-5002 x 113 


You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: cathy@gemsevents.com 




BOOKING DEADLINE: October 20, 2023

Electrical is not supplied to your booth. If you require an electrical hookup please contact:

Tel: 407 854-9991
Fax: 407-854-9992
Email: tampa@edlen.com


Exhibitor Badge

BOOKING DEADLINE: October 27, 2023

We have implemented a new automatic badge system to simplify the request process. Please follow the link below to complete your badge request. You will receive a confirmation email upon completion.

Exhibitors are provided with up to a maximum of 7 personalized name badges based on the size of your booth.

10×10 booth – 3 booth staff
10×20 booth – 5 booth staff
300 feet or larger – 7 booth staff

Badges will be available for pick up at the Show Office during move-in and must be worn to gain admittance to the Show.


Exhibitor Parking

Parking is available at the Tampa Convention Center Garage and Pam lorio Parking Garage.  The rate is $2/hour, rates can change with other city events. Rates can go as high as $40 to $50 per day.  The entrance to the garage is located at 141 E Brorein Street. Large City events will increase parking rates. We will send exhibitor updates to keep you up to date on information.

Click here for directions to the garage.  

EZ Backdrops

If you require a pop-up banner or backdrop, please contact:

EZ Backdrops
Phone: 678-717-1222
Email: angie@ezbackdrops.com

Federal ID Number

The Federal ID Number for the venue is 59-3174584. You will require this number to clear customs.

Food Sampling


If you are planning on sampling food or beverage product in your booth, please note there is one form to complete. Food samples are limited to a 2 oz. portion and beverage products to 2 oz. 

Please complete the below Food Sampling Guidelines & Form and return it to: 

TCC Catering 
Olivia Lopresti
Tel: 813274‐2061
Email: tcc-catering@aramark.com  

Please also send a copy of your completed to emily@nationalevent.com  



Raise awareness of your franchising initiatives and increase traffic to your booth by distributing  FREE ADMISSION passes to the Show. There is no limit to the number of FREE passes you may distribute to your professional and personal databases.

You can also distribute a customized FREE Admission Pass to promote your participation at the show. If you are interested, please email emily@nationalevent.com with a high-resolution logo (.jpg, .eps, .pdf format accepted).


BOOKING DEADLINE: October 19, 2023

Rooms and the discounted rate will only be held until the specified date. Rooms will then be subject to availability at prevailing rates.

We have obtained a group rate of $299+ taxes and fees for single or double occupancy at Aloft Tampa Downtown.

Aloft Tampa Downtown
100 West Kennedy Boulevard
Tampa, FL

Reservations may be made by booking online here.


Insurance for booth/show
Exhibitors must have their own liability insurance covering a minimum of $1 million in damages. Please list National Event Management as “additional insured”.

Transportation Insurance
Show Management is NOT responsible for damages caused during the transportation of your products. We strongly recommend purchasing transportation insurance when booking your shipments.

Exhibitors will be liable for, will indemnify, and will hold harmless Show Management from any loss or damage whatsoever occurring to, or suffered by, any person or company. This includes, without limiting the generality of the foregoing, exhibitor, other exhibitors, management, the owners of the building and their respective agents, servants and employees, and members of the public attending the show, either (a) on the said space or (b) elsewhere. Neither the facility nor Show Management will be responsible for loss or damage to persons, exhibits, or decorations by fire, accident, theft, or any cause while in the exhibition buildings.

Insurance Supplier
If you do not already have insurance for the show, you may contact:

Exhibitor Insurance
Phone: 905-695-2971
Toll Free: 1-866-836-9066

Exhibitor Insurance Brokers.com is offering a special price for the show at $175 + taxes. Please click on the link here to access their form:


If you prefer, you may also fill out the form below and send to info@exhibitorinsurance.com


Lead Retrieval System

We offer a Lead Collection system at the National Franchise Show. This system uses any smartphone or internet enabled device (no scanners needed). Attendees contact info (name, email and cell if provided) will be pre-populated into the software to make your lead collection easy on-site and your post-show follow-up effortless.

Please send your completed order form to emma@nationalevent.com  if you would like to sign up for this system.

Please note: This is not a complete list of attendees. It is a lead retrieval service to help you capture leads quickly and accurately.

Please note: If you have already selected lead retrieval upon registering, you do not ned to fill out a form.


Loading Docks

The loading dock for Central Hall is the Upper Loading dock, located at: 211 S. Franklin St. Tampa, FL 33602.  

There is drive in access. Cars will have 30 minutes to drop off items. Then you must park before setting up.

Move-in Instructions

Move -in Times:          Friday November 10, 2023        12:00 pm – 6:00 pm

  • All exhibitors must officially register before setting up.  
  • All exhibits must be set up by 6:00 pm Friday. Exhibitors will not be permitted to set up during show hours.
  • The aisle carpet will be in place Saturday morning. Dollies and carts WILL NOT be permitted on the carpet.  Hand-carried items only may be brought in on Saturday.
  • Children 15 years of age or younger will not be permitted in the exhibit area during move-in, set-up, or tear down.

Move-out Instructions

Move -Out Times:         Sunday November 12, 2023        4:00 pm – 8:00 pm

Please note that move-out will begin once the show has closed, the aisles are cleared and the aisle carpets removed. If you are able to hand carry your supplies out to your car, we encourage you to do so. Dismantling or removing your exhibit/exhibit materials before the end of the show is strictly prohibited

All material must be removed by 8:00 pm

Exhibitors are encouraged to remove small items and open cases of products from the show floor first. Show Management will take all reasonable security precautions, but immediate removal of these items is the best way to
prevent pilferage.

All exhibitors using HAUListic must move freight after the show must have booth materials packed and ready for pick up at the loading dock. Please provide our sales staff onsite with your paperwork before leaving he show site.

Rules & Regulations

Diagram #1: Sample of the drape provided for your booth
Diagram #2: Sample of display allowance

Upright banners & products must be within 4’ from the back drape, and a maximum of 8’ high. The front 6’ of the booth must be clear above 4’.


Booth Display & Restrictions

  • Diagram#1 shows the drapes that are provided as a part of your booth cost.
  • Diagram#2 shows the allowed clearance for displays, banners, and products within your booth.
  • No exhibit may exceed a maximum height of 8 ft.
  • Side panels 8 ft. high, must not exceed a depth of 4 ft. extending from the back of the display.
  • The remainder of the 6 ft depth from the front of the booth must not exceed a 4 ft. height.
  • Any exceptions to this must have pre-approval from Emily (emily@nationalevent.com).

Prefab booth partitions must be finished on both sides. If they are not, please request drapes prior to the show.


No signage or material may be extended above the 8ft height at the back of your booth nor hung from the ceiling or across the aisle, without approval from Show Management. All signs must be printed on one side only. Your brand messaging can only face the inner walls of your exhibit space.

Carpet or Flooring

Carpet or Flooring is mandatory for all exhibits. You can use the show decorator below or you are welcome to bring in your own at your own cost. See Tape Restrictions below.

Tape (Floor, Wall, and Carpet Damage)

This only applies to companies that choose to place carpet or flooring on top of the existing carpet.
It is important that you use the proper carpet tape in your booth. If you do not use the correct tape there will be a charge for tape removal.
Here are the models of two-faced tapes that are authorized by the facility.

  • Polyken 105c LPDE
  • Scapa 274004
  • DC W002A

If you bring your own carpet, you must adhere to the above Tape Restrictions. If you do not have the proper tape, please notify Show Management before installing your carpet or tiles.

If you would like to install your carpet on top of the existing carpet, please contact Emily, emily@nationalevent.com, 905-477-2677 or 1-800-891-4859 ext 284.

Restrictions for Booth Installation

Painting, nailing, drilling, or screwing to the floors, walls or any other part of the building is not permitted. Exhibitors are also responsible for oil, grease, or any general damage to the carpeted area. Exhibitors wishing to lay any floor coverings may not fasten the coverings to the building floor. It is suggested that building paper or the approved tape (Polyken 105c LPDE OR Scapa 274004 OR DC W002A) is used instead.


Displays, demonstrations or distribution of advertising materials, are not permitted outside the confines of your booth. If audio visual equipment is used, the sound must be subdued to such an extent as to ensure it’s having no nuisance effect on neighbouring exhibitors. The use of microphones is not permitted without prior management approval.

Fire Regulations

All exhibitors planning to use any type of fuel (such as gas, oil, helium gas, or propane) in their exhibits are requested to contact Show Management. All displays or exhibited materials must be fireproof to conform to Federal, Provincial/Sate, and City Fire Laws.

National Event Management is obligated to abide by the Fire Code regulations in each city. We therefore retain the right to refuse any material or object that does not confirm to code. If you have a question or need information re the Fire Code please contact Emily, emily@nationalevent.com, 905-477-2677 or 1-800-891-4859, ext. 284.

Animals in the Show

The facility’s policy prohibits the presence of animals unless they are used as a working dog for the blind. Permission must be obtained from the facility for any exception. Please contact Emily (emily@nationalevent.com ; 905 477-2677 ex: 284) regarding approval and the necessary forms.

Helium Balloons

Helium balloons are prohibited in most venues. There is a large retrieval fee, charged to the exhibitor when balloons are lost. Please contact Emily (emily@nationalevent.com) if you wish to use helium balloons in your display.

Mechanical Conveyances

Mechanical Conveyances such as electric carts, scooters, or bicycles will not be allowed in the aisles during the show hours. The only exceptions to this rule will be in the case of handicapped persons visiting the show, or those with authorization from Show Management.


National Event Management reserves the right to make changes, amendments, and additions to the rules and regulations without notice, as considered necessary to the efficient and proper conduct of the show. Interpretation of these rules and regulations shall rest with Show Management and non-compliance can result in ejection of the offending exhibitor or in the closing of his/her exhibit.


Shipping Direct To Show: Friday, November 10, 2023

PLEASE NOTE: The facility will NOT accept shipments prior to the Show move-in date. Show Management will sign for the delivery on your behalf during move-in hours only.  Your materials will be left at the dock until you arrive.  To move your items to your booth space, pump trucks and dollies will be available at no charge.  Should you require assistance or the use of a forklift, please contact Emily (emily@nationalevent.com) as charges may apply.

The most cost-effective way to ship your items to the show is to arrange delivery during move in hours with our official Show Carrier;

Tel: (859) 254-4112 or (800) 388-4112
Fax: (859) 253-9137
Email: LEX@shiphaulistic.com


Please address shipments to:
Company name Booth number
The National Franchise Show
Tampa Convention Center
Central Hall 
333 South Franklin Street
Tampa, FL 

All exhibitors using HAUListic must-have booth materials packed and ready for pick up at the loading dock. Do not leave your Booth Materials shipment in your booth. Please provide our sales staff onsite with your paperwork before leaving the show site.


Pre-Show Shipping

To request a quote for Advanced Shipping, please see below  

GEMS Gilbert Exposition Management Services
Cathy Gilbert
(407) 438-5002 x 113 

Shipping enquiries must be finalized 14 days prior to show move in date. Be sure your shipment is labeled clearly.  

Advanced shipments may begin to arrive October 9, 2023.

You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: cathy@gemsevents.com 


You may choose to use another carrier however, keep in mind that not all carriers deliver and pick up during our scheduled move in/move out times.   


Show Decorator (to order tables, chairs, accessories, etc.)


Carpet, 8ft back drape and 3 ft side drape are supplied for your exhibit space. If you require tables, chairs or additional booth supplies, these items can be rented from 

GEMS Gilbert Exposition Management Services
Cathy Gilbert
(407) 438-5002 x 113 

Show Colours 

  • Booth Drapes : Black  
  • Aisle Carpet : Blue 
  • Booth Carpet: Grey  


You will receive an email from GEMS with login information, a link to their Online Ordering System and instructions for signing in. If you did not receive an email with your login information, please contact: cathy@gemsevents.com 


Show Guide Ad & Sponsorship Opportunities

There are a number of ways to increase your brand awareness at our shows.  Additional ad space is available in our Show Guides that are distributed to attendees and sponsorship recognition includes show guide space, on-site signage, & online presence.  For more information, please contact Michael at michael@nationalevent.com or 905-477-2677 ext. 270.

Telephone / Internet / WIFI

There is complimentary internet service available. To connect to the complimentary internet:

  1. Open Wi-Fi Settings on your device and select “TCC Complimentary”
  2. First time users will be asked to create an account and verify their email address to get connected


If you require a telephone/internet line or WIFI in your booth, please fill out form below and send it to:

Smart City
Tel: 888-446-6911
Email: customerservice@smartcitynetworks.com

Or if you would like, place your order online HERE.



Vehicles on Show Floor

BOOKING DEADLINE: October 12, 2023

All vehicles must abide by the arrival and departure schedules and procedures established by Show Management.  Please contact Emily Huang (emily@nationalevent.com) for approval and to arrange arrival time if you want to display a vehicle.

When motorized vehicles are approved for use, a protective sheet of visqueen, tarpaulin or comparable material may be required to eliminate damages from leaks of gas, oil, etc., at the exhibitor’s expense.

Motorized equipment and vehicles may be displayed during events provided Licensee has TCC & TFM approval and the following conditions are met:

  • Fuel tanks must have less than 10 gallons or 1/2 tank of fuel, whichever is less. Vehicles or equipment fueled by LP gas must comply with NFPA #58 and may not be operated during show hours.
  • Fuel caps must be taped/sealed completely around to prevent escaping vapors.
  • The positive battery cable must be disconnected and either taped around or secured within a battery cable bag then secured.
  • TFM must approve the number and location of vehicles.
  • Fueling and de-fueling cannot take place on premises.
  • Vehicle keys must remain within the building at all times (Location of keys should be coordinated with TCC Security Director and CSM).
  •  Vehicles cannot be jump-started on premises.
  • Persons under the age of 16 will not be allowed to operate a motorized vehicle on TCC property.
  • Vehicles cannot be parked in fire lanes or block exits.
  • Vehicles of any type which have been approved for use in carpeted areas must have non-marking tires and carpet must be covered with heavy-duty polyethylene sheeting.
  • TCC and Fire Watch personnel must be present to supervise display vehicle ingress and set up into the facility.
  • TCC personnel must be present to supervise display vehicle tear down and egress from the facility.

Exhibitors are responsible for oil, grease, or any general damage to the carpeted area.

Exhibitors must provide a set of keys, the contact’s name, and phone number of the person responsible to remove the vehicle(s) to Show Management.